Truist

1.8
41 reviews
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Business Details

7016 MECHANICSVILLE TPKE, MECHANICSVILLE, VA
23111, United States
(804) 730-3181
http://www.truist.com/locations
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About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
7016 MECHANICSVILLE TPKE, MECHANICSVILLE, VA
23111, United States

Hours

Reviews

1.8
41 reviews
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27
  • JW
    James Walker
    Oct 15, 2025
    1.0
    30 minutes in drive thru on a weekday still have 2 cars in front of me Service is terrible at this location
  • BT
    Becky Trivett
    Sep 23, 2025
    1.0
    Had 3:00 appt. to renew a CD. Sat for 30 minutes and the banker who made the appt. never showed, nor did anyone acknowledge me, so I went to the teller line and closed the CD. Worst service ever. Typical of this branch. Kristy, the teller was great, though.
  • NS
    Neal Sweeney
    Nov 30, 2024
    1.0
    Countless problems since it became Truist, but mainly the ATM is never working properly.
  • SS
    Sandra Smith
    Dec 27, 2022
    1.0
    Since the merger, the drive though takes forever and no one ever answers the phone in Mechanicsville.
  • JV
    Joyce Vuiller
    May 9, 2022
    1.0
    Since BB&T merged with SunTrust to form Truist the customer service and deposit situation is the worst! I have accounts with this bank - always deposit checks since I am a Real Estate Broker...Never was a hold put on my deposits for funds available they would always be available within 24/48 hours....now with Trusist it will take 10 business days!!! How am I to run a small business with funds being held from a government run bank? I will be closing all of my accounts proceeding to Navy Federal where I also bank. If I were a new depositor looking for a bank....turn around and run from Truist this merge which would want you to feel comfortable has put myself and many others less exception towards this banking institution. I did a mobile deposit they said funds available tomorrow....guess they don't want you to go to the brick and mortar.
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.