Atlantic Union Bank

3.4
19 reviews

About

Bank
At Atlantic Union Bank, we believe people have a right to expect more from the companies they do business with, and you can expect more from us. We offer a variety of banking services and products. Whether you are looking for personal, business or commercial solutions, we have you covered. Stop by our Mechanicsville, Mechanicsville, VA branch for assistance with any of your banking needs. Federally insured by FDIC and Equal Housing Lender.

Details

  • Drive-throughAvailable

Location

Atlantic Union Bank
6479 Mechanicsville Tpke, Mechanicsville, VA
23111, United States

Hours

Reviews

3.4
19 reviews
5 stars
10
4 stars
1
3 stars
0
2 stars
2
1 star
6
  • BR
    Blaine Russell
    Jul 2, 2025
    5.0
    Farzad was awesome
  • CB
    Charlotte B.
    Jun 16, 2025
    1.0
    Glad to see I am not alone with my frustration with dealing with this branch! Our money is in your bank - BE PROFESSIONAL!! Courtesy, goes a long way. It is NONEXISTENT at this branch! High turnover rate - I can definitely see why! The folks I deal with here are MISERABLE! Give the job to someone that wants to be there!
  • AW
    Alex White
    May 13, 2024
    1.0
    worthless...can't get anyone to answer the phone, call me back, even after driving to the branch and being assured my changes were made, they weren't and Ive called, emailed, left messages...have to wait on another day off to go back. There have to be financial laws or rules against this type of negligence and treatment. Not pissed off enough to go through the headache of switching banks, but close. .
  • BF
    Bentley Fields
    Apr 11, 2024
    1.0
    Ok here goes, I have worked hard to rebuild my credit after some past issues. Go in for a personal loan, showed the branch person my credit score via credit karma and she was like this is great. They came back and stated that credit karma is not a reliable source that my credit score (Which they pulled from Equifax) was in the mid to upper 600's and set a ridiculously high interest rate for me. At this point I am curious about my credit score so i sign up for the paid service with Equifax so I can address the potential issues on my report. To my surprise my score was almost mid 700s on Equifax, oh and the other 2 agencies as well. Sent this information to the person that helped with the loan and heard nothing but crickets. Sent follow up, crickets! Now I am stuck with a high interest loan and have to keep an account open and my direct deposit through work open so I do not breach the terms of the loan. I can promise you this, I will be switching banks and already started the process, eventually i will refinance this loan with another bank and will close everything. I guess my business is not enough to even justify a response. Renee since you responded I will address you personally. You gave me an 800 number to call to help address my concerns. I had no idea it would be an automated attendant and would have to jump through hoops for ten minutes and still never talk to a live person. If this is how problems are addressed with AUB then I stand by my original review and will continue the process of getting everything transferred to another bank.
  • JR
    Jason Roark
    Feb 17, 2024
    5.0
    They have a very friendly staff that made me feel welcome and happy that I did business there. They took good care of my fiancee and I, and the manager came out and greeted us and made sure we had a pleasant experience as well.

Frequently Asked Questions About Atlantic Union Bank

What are the regular business hours of Atlantic Union Bank in Mechanicsville?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does Atlantic Union Bank in Mechanicsville offer drive-through services?

Yes, the drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM.