Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.2
24 reviews
5 stars
12
4 stars
1
3 stars0
2 stars
1
1 star
10
- MAMarilyn AdamsJul 26, 20251.0Third World Bank - Stay Away! After doing business with Suntrust for 20 years, I find Truist awful. There is no appreciation for my longtime loyalty to SunTrust. Very high fees for everything, pitifully low interest on money market accounts, no one answers the branch phone, the 800 number goes to a Philippines call center reps know nothing. Branches close at Noon Sat while Suntrust stayed open til 2. Truist also repeatedly denied my college grad son a basic credit card despite his excellent income with a major national company and his Truist account. I’m leaving. Truist is the worst!
- FCFiona ConroyMay 22, 20241.0Long wait and terrible customer service, including giving misinformation. Yet another reminder about how bad Truist is.
- JYJuan R YriartJun 2, 20235.0Everyone was efficient and friendly
- JSJon SchwabishJul 21, 20221.0Just the worst. Sure, the people are very nice and all have smiles on their faces, but I have had the absolute worst experience at this bank. When you go in for help, they literally call the 1-800 number. It's so frustrating to sit across the desk from a banker unable to answer a question without doing what I would do at home! It took me 5 tries to get my name placed on my kids' accounts and when that failed and I closed their accounts instead, they close my account, which holds my mortgage. Took another hour to re-set up the account using....wait for it....the 1-800 number.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in McLean?
Truist is open Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 12 PM. The branch is closed on Sundays.
When is the drive-through service at Truist available?
The drive-through is open Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 12 PM. It is closed on Sundays.
How can I open a new account at Truist?
You can open an account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487) available Monday through Friday, 8 AM to 8 PM, and Saturday, 8 AM to 5 PM. Note that certificates of deposit (CDs) can only be opened at a branch.
Where is Truist located in McLean?
Truist is located at 1301 Chain Bridge Rd, McLean, VA 22101, USA.
What products and services does Truist offer?
Truist offers checking and savings accounts, commercial banking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, wealth management, investment services, insurance products, treasury services, foreign currency exchange, and trust services by appointment.
Does Truist support multiple languages at this location?
Yes, the McLean Truist branch provides services in English and Spanish.
How can I activate my Truist debit card?
You can activate your debit card online to start using it for digital and in-person transactions.
Is there a Truist branch or ATM near the McLean location?
Yes, there is another Truist bank nearby, as well as Chase Bank and Northwest Federal Credit Union in the vicinity, giving customers multiple banking options in the area.
What dining options are available near Truist in McLean?
Customers can enjoy a variety of nearby restaurants such as Pulcinella restaurant inc (Mediterranean and Turkish cuisine), Pulcinella Italian Kitchen, Social Restaurant & Oyster Bar (seafood), McLean Family Restaurant (American diner), Esaan (Thai), Red Tomato Pizzeria (Italian pizza), Divan Restaurant of McLean (Persian and Mediterranean), and more.
What retail and shopping centers can I visit near Truist in McLean?
Nearby shopping options include Salona Village Shopping Center, McLean Treasure Trove thrift store, Mae's Dress Boutique, The Carpet Yard, Washingtonian Interiors furniture store, and Weber’s Pet Supermarket.
Are there any health and wellness facilities near Truist in McLean?
Yes, nearby health and wellness facilities include Inova Fairfax Hospital, Cohen Clinic for Plastic Surgery, Aesthetic Medicine and Surgery, Csaba Magassy MD - Plastic Surgery Associates, Plastic Surgery Associates, and Celebrity Hair Restoration beauty salon.