Truist

2.4
22 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
8200 GREENSBORO DR STE 100, MC LEAN, VA
22102, United States

Hours

Reviews

2.4
22 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
2
1 star
13
  • JA
    jamil awadallah
    Dec 19, 2025
    1.0
    “The store lead” who is a black women with a strong accent doesn’t know anything about customer service, she literally told one of the employees that was trying to help the situation to stay out of it smh.
  • XW
    Xin Wang
    Mar 3, 2022
    1.0
    The branch manager is just unbelievably rude. He treats clients like thieves and fraudsters.
  • SC
    Sharon Chen
    Aug 14, 2019
    1.0
    their system downs very often. Not sure it is the way they don’t need to work.
  • MS
    maryam shahpar
    Aug 17, 2018
    1.0
    Worst worst experience there. I went there to transfer money from one account to another one. I was referred to the branch chief. After spending 45 minutes there waiting she making calls to verify different things, I left the bank without getting my money transferred. I did the same thing in other branches and it took me less than 10 minutes. Never going back to this branch.
  • TR
    tyree royal
    Jul 31, 2018
    1.0
    Please if you ever need to go to a bank... This isn't the one to go to. I went here to cash a check...and was denied after not wanting to open an account with them. I am a contractor and i have several accounts with other banks...but stopped here to cash a check drawn off this bank.... Went to the same bank somewhere else... And they cashed the check with no issue....

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.