Carter Bank

3.7
11 reviews

About

Bank
For nearly 50 years, Carter Bank has served Virginia and North Carolina with the purpose of creating opportunities for more people and businesses to prosper. Headquartered in Martinsville, Virginia, Carter Bank is a state-chartered community bank with branches conveniently located in Virginia and North Carolina.

Location

Carter Bank
140 Tensbury Dr, Martinsville, VA
24112, United States

Hours

Reviews

3.7
11 reviews
5 stars
7
4 stars
0
3 stars
1
2 stars
0
1 star
3
  • TC
    tha chuck
    Dec 11, 2024
    1.0
    Always takes for ever to get any thing done . Bankers hours at its finest cause that's how long it's gonna take for every transaction
  • JF
    John Fisher
    Aug 26, 2024
    1.0
    The lobby is never open . The drive thru is always crowded, it's a very inconvient place to do my banking.
  • BU
    Brianna Underwood
    Jun 21, 2024
    1.0
    I would never personally bank with Carter Bank and Trust just simply because of the way they treat their employees. Went into this branch one day and there was only 2 people working. The branch manager was working on the teller station alone with 5+ customers in line and a teller was working 2 drive thru lanes alone. Despite how busy they were the branch manager, Rachael was the absolute sweetest she could be to my mother and myself while we were taking care of some urgent banking needs for my mother. Rachael and her teller were obviously overworked but both still managed to have amazing customer service. I feel for those 2 ladies and hope that they do not ever let this employer change their personalities.
  • SB
    Spring Bishop
    Mar 14, 2022
    5.0
    I enjoy dealing with an institution that knows you by name when you walk in. The friendliest bank in the region and excellent customer service
  • DH
    Delois Hylton
    Dec 2, 2020
    5.0
    VERY helpful and Friendly customer service.

Frequently Asked Questions About Carter Bank

What are the regular interior banking hours at Carter Bank?

Carter Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.

Does Carter Bank offer drive-through banking hours?

Yes. The drive-through is open Fridays from 5:00 PM to 6:00 PM and Saturdays from 8:30 AM to 12:00 PM. It is closed on other days and holidays.