Truist

2.1
16 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4068 S AMHERST HWY, MADISON HEIGHTS, VA
24572, United States

Hours

Reviews

2.1
16 reviews
5 stars
3
4 stars
0
3 stars
2
2 stars
2
1 star
9
  • LJ
    L Johns
    Nov 12, 2025
    1.0
    Can't get a paper notarized without an account
  • DH
    David Hansberger
    Jul 26, 2025
    5.0
    Good plae
  • DK
    Doug Kay
    Jan 22, 2024
    5.0
    Kevin Lamm is an excellent banker, very knowledgeable and works well with his customers.
  • HS
    Heather Stevens
    Dec 22, 2020
    1.0
    Had major fraud happen on my account. Got in to be told I will get the same wait in the bank as on the phone an hour. Ignored her nasty customer service. Waited to speak with someone. He made comments during our conversation. Had the feeling he could care less. Called a few days later after finding more information to be told something about this just seems weird don’t you see. He doesn’t believe me. He is of no help at all. The fraud line never answers the phone. This branch has always had horrible customer service. Would not recommend them to anyone.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.