First Citizens Bank

3.3
7 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
3021 Old Forest Road, Lynchburg, VA
24501, United States

Hours

Reviews

3.3
7 reviews
5 stars
4
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • JA
    Jeff G Armentrout
    Feb 13, 2024
    5.0
    I love the workers. Never a problem. I go for free candy...smiles 🫠
  • LC
    Logan Campbell
    Feb 17, 2023
    1.0
    I would definitely not bank Here. My account was closed because it was no longer needed. I had to pay off 200 to the bank as account was closed . The payment didn't go through because of there messed up automated system I guess. Anyway long story short I was never informed the payment didn't go through and now 3 weeks later it's in collections and will be on report 7 years. Wow if they had just left a voice-mail I would have known payment didn't go through and I would have paid it etc. Simple as that. So for that reason I gave them a 1 star...7 years is a long time...ill be 40 and my wife and I planned to buy a house next yer...that's not happening over 200 bucks I paid. Well thought I paid smh
  • MB
    Mallory Breeding
    Mar 15, 2018
    1.0
    Went to go put $15 in my bank and use some for gas. My car had been on empty for a while. Put the $15 in my checking account. Go to the gas station to get gas in my car so I can make it to payday tomorrow. Tried outside on the pump it said see attendant. Went inside it said card declined 2 times. Come to find out they took money out for a fee. The fee was for the e statement. The ones you get through email. So yeah I had no money and no gas to get home. Thank god I got that credit card. I've had enough no one told me about that fee for a free checking account. Until I called about the money I put in. Oh and to get my money back I had to enroll in e statements. Not the first time I've been charged a hidden fee. But it's the last time I ever go through first citizens. My family has had nothing but trouble from them. Not to mention how one person gives you your account information and one didn't because she heard one of your family members talking in the background.
  • CC
    Chuck Cole
    Jul 18, 2016
    5.0
    I bank here for one reason.......the outstanding customer service. Everyone at this location is like family and strives to make visits enjoyable!
  • TF
    TIFFANY B FERGUSON
    Feb 19, 2016
    5.0
    Very good servixe

Frequently Asked Questions About First Citizens Bank

What are the regular business hours of First Citizens Bank at 3021 Old Forest Road, Lynchburg?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Does First Citizens Bank offer drive-through services? If so, what are the hours?

Yes, the drive-through is available Monday through Friday from 9:00 AM to 5:00 PM, and it is closed on weekends.