Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.2
35 reviews
5 stars
7
4 stars
3
3 stars
2
2 stars
2
1 star
21
- J1Joshua 13Dec 17, 20251.0This location is very incompetent, don't know how to open accounts or have understanding of the information for accounts along with when they say they will call you once they have things figured out they never call. Definitely avoid this location
- EJEun JungOct 20, 20252.0Asking too much personal questions irrelevant to banking
- JJJSep 10, 20251.0Absolutely RUDE!!! Went in to do a lobby cash withdrawal, when the clerk saw the card was from another back she threw it at me and said “that’s not our bank”….mind you they DO cash withdrawals from non-member accounts with Debit cards. If that’s how they treat people, NO WAY I would dream of doing business with this bank.
- FGFelipe GarayMay 17, 20255.0Service is great, friendly staff
- MTMart TinterFeb 16, 20211.0They never want to help you, they need to improve their service ,
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular banking hours?
The Truist branch is open Monday through Thursday from 9:00 AM to 5:00 PM, on Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at Truist?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new bank account at Truist?
You can open an account online, by phone at 844-4TRUIST, or by visiting a branch during business hours. CDs must be opened in a branch.
How do I activate my Truist debit card?
Activate your Truist debit card online to start making digital purchases and in-person payments from your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts to help you save money for goals or emergencies.
Where is the Truist branch located?
It is located at 9400 Richmond Hwy, Lorton, VA 22079, USA, in Gunston Plaza.
Which nearby dining options can I visit before or after banking at Truist?
Nearby restaurants include Domino's Pizza, Father and Son Seafood, Pardon My Cheesesteak, McDonald's, IHOP, NASCAR Refuel Tenders & Burgers, Papa Johns Pizza, Taste Of Beijing Restaurant, and America's Best Wings.
Are there any nearby financial service locations close to Truist?
Yes, nearby financial services include another Truist location, SunTrust Bank, Western Union for money transfers, Liberty Tax Service, and Coinme for currency exchange.
What nearby places can I visit for shopping or gifts around the Truist branch?
Nearby shopping and gift stores include AdoreHer, Gunston Flowers, Gunston Plaza shopping center, Rite Aid drugstore, and Redbox for rentals.
What types of services does Truist provide?
Truist offers services including deposit transactions, loans, credit cards, mortgage loans, insurance services, investment and trust services, foreign currency exchange, and cash management by appointment.