Wells Fargo Bank

Reviews

• SJ

  Sandra johnson

  Jul 23, 2025
  1.0
  It sad to say, I went into the bank today to get a letter notarized and the manager said to me abruptly to go sit down and we will get with you shortly. I responded you haven’t asked me what service do I need. I said , should I be at the here or there. He said again, go take a seat we will get with you in a moment. He never addressed my need but yet still had me waiting. I got up and ask , what’s going on? Why am I not being served? He responded you need a notary ? The banker is attending to someone else. The point was that no one sought to help me or addressed my matter. I had to slip in a word to let him know I need a notary while he was cutting me off to tell me to go have a seat. I never walked into a bank and was told to sit down before even standing in line like I always do to ask to be waited on but he literally cut me off and told me to go sit down before saying anything to me was rude and unprofessional. I said to him, this is an act of prejudice, not wanting to serve me as a woman of color. This is unacceptable his name his Keith. I drove 20 miles to another town to get my paperwork notarize. One of the banker they told me they always get complaints in the Locust Grove Wells Fargo. I thought oh wow this isn’t the first time
• KK

  ksdwv1

  Apr 3, 2024
  1.0
  Horrible customer service. Instead of helping customers they tell you to go to the ATM for your bank transactions. Personal bankers just stand around and wait for the one and only person working to work the drive through and the window.
• CC

  Carolina Centeno

  Oct 27, 2018
  5.0
  Love it , thanks so much
• MT

  Meg Trueheart

  May 11, 2018
  1.0
  Long waits, unable to perform needed services (despite call ahead and long wait.) Don’t waste your time.
• ML

  Martin Loukota

  Apr 25, 2015
  3.0
  Cashing one check should not take 30 minutes!!!!

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