Wells Fargo Bank

2.4
48 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
501 Elden St, Herndon, VA
20170, United States

Hours

Reviews

2.4
48 reviews
5 stars
14
4 stars
2
3 stars
2
2 stars
0
1 star
30
  • NR
    Norma Ramos
    Sep 8, 2025
    1.0
    Very bad experience with this branch. We went to 2 other Wells Fargo in Sterling where they were able to assist more than this place. This is the last Wells Fargo in Herndon which is unfortuate due to its management. My mother recently had a mistake done with a cash deposit which is unbelievable because she provided her ID when depositing. Somehow it went into a wrong account. She walked into the branch to try to fix their error aftering not seeing the money post into her account. Upon arrival instead of acknowledging her difficulty trying to explain the situation they blew her off giving her a phone number to call. There were plenty of spanish speaking associates that could have helped my mom including the Branch Manager Bertha but they instead had her using a translator to understand what had happened and blowing her off saying they did not have to continue to look into it. A simple answer of that they would take care of it would have been sufficient instead we had to lose 2 hours of our time due to their customer support. Absolutely unacceptable from an establishment that handles clients' assest's and should gain their trust.
  • FF
    Fuckyou all FU
    May 6, 2025
    1.0
    Waiting waiting
  • CJ
    Cara Jenkins
    Dec 2, 2020
    5.0
    I came in recently and a kind woman (forgot her name, but she wore a scarf over her head) helped me and was wonderful! She helped answer all of my questions. Great customer service!
  • TR
    Tylir Russ
    Jul 1, 2019
    5.0
    We were very pleasantly surprised with the customer service we received this past Saturday. The tellers were friendly and gave us some great tips! They went above and beyond to provide good customer service.

Frequently Asked Questions About Wells Fargo Bank

What types of banking services does Wells Fargo Bank at 501 Elden St in Herndon offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, savings tools, and deposit products.

What are the branch hours for Wells Fargo Bank at 501 Elden St?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays and certain holidays such as November 11 and November 27, 2025.