Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
16 reviews
5 stars
5
4 stars0
3 stars0
2 stars0
1 star
11
- GAGandla AkhilJun 28, 20251.0I opened this account after being convinced by the bank that it would be easy to use, with no hidden fees. They even encouraged me to send money through Zelle and keep the account active. But right after using Zelle, I was hit with a $12 maintenance fee — without any notice — which pushed my account into the negative. This happened even though I was planning to close the account and had almost no balance left. There was zero communication, no warning, and no grace. It feels like they I’ll be closing this account for good.
- MCMONGKHOL CHINSETTHAGITAug 1, 20241.0This bank is fraud. I put my money on their money market with the rate of 4.4%. Then, they change the rate to 0.01% after couple of months. When I ask the manager, she said that the rate is fluctuate. my wife also has the money market account there and it never happens. I also have another account with Capital one and they never do this to customer. It is such a bad practice to use customer money to make money and give nothing back. I am going to close all the accounts from them.
- DEDenis EnriquezJun 20, 20241.0Don't open account in these bank they have limts in everything and the people work these is a crazy sssssloooowwww.
- ETEman TFDec 3, 20191.0Customers service so bad they not understand nothing
- PLPeter LFeb 25, 20171.0on dec 14, 2018 the atm crashed while in use and ate my card. what a clown show
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through is open from 9:00 AM to 5:00 PM Monday through Thursday, and from 9:00 AM to 6:00 PM on Friday.
Is the Truist branch on Herndon Parkway open on weekends?
No, the branch is closed on Saturdays and Sundays.
How can I open a new account at Truist?
You can open an account online, by phone, or by visiting a branch. Online applications require waiting for your debit card and checks by mail, while in-branch openings provide a temporary debit card immediately. Phone support is available Monday through Saturday.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts for goals or emergency funds.
What banking services are available at the Truist Herndon branch?
Services include deposit transactions, loans, credit cards, mortgage services, insurance, investment services, trust services, cash management, foreign currency exchange, and more.
Where is Truist located in Herndon, VA?
Truist is located at 230 Herndon Parkway, Fairfax, VA, 20170.
Are there places to eat near the Truist branch on Herndon Parkway?
Yes, nearby dining options include Bagel Cafe, Marco's Pizza, Buffalo Wild Wings 'GO', Duck Donuts, Euro Bistro, and Paradise Indian Cuisine. You can grab a meal or snack before or after your banking visit.
Is there a post office or package service near Truist in Herndon?
Yes, the UPS Access Point location is nearby, making it convenient to send or receive packages in the area.
What are some nearby retail and service shops close to Truist Herndon?
Nearby retail and service shops include Loyal Companion (pet store), Barber Lounge, Crystalis Treasures (gifts and crafts), and Liberty Tax for tax services. These can be convenient stops during your visit to the bank.