We have done numerous times refinancing through the years, but this was the most smooth and easy refinance. Randy Rogers our loan officer provided a great service. He explained in details different options and helped us choose the right one for us. He was available literally 24/7 to answer questions and help with the process. It was very nice to have a human contact and not an answering machine. We checked the mortgage rates with other banks, but First Bank & Trust had the best rates for the moment.
We will recommend First Bank & Trust to anybody because of their very competitive mortgage rates, professionalism, friendly staff and easy process.
MS
Matthew Stoll
Mar 20, 2021
5.0
My financial situation is quite unusual, and I don't come close to qualifying for a conventional loan. Randy at First Bank, was able to help me out, and it was probably the smoothest loan qualification process I've ever gone through.
MR
Mark Ryan
Mar 19, 2021
5.0
Randy Rodgers was excellent to work with on securing our loan. He’s communication and feedback were prompt and informative. I look forward to working with First Bank and Trust in the future.
AF
Amyrose Foll
Mar 17, 2021
1.0
When I started the process of buying additional land I contacted Randy Rogers. My husband and I make very good money, have assets, and little debt, good credit. This man was so blatantly sexist in his communication with me my husband was appalled at the manner in which I was talked to. He was so slow in the process despite providing him with everything the bank needed immediately when asked it took 6 months, our sellers were furious, and it almost cost us the property deal. Ladies, take your business elsewhere where they will respect you as an equal. As a female business owner I was disgusted with the treatment we received. Terrible service.
Frequently Asked Questions About First Bank and Trust Company
What are the regular banking hours at First Bank and Trust Company?
First Bank and Trust Company is open Monday through Friday from 9:00 AM to 5:00 PM.
Does First Bank and Trust Company offer drive-through banking services?
Yes, drive-through banking is available Monday through Friday from 9:00 AM to 5:00 PM.
Is First Bank and Trust Company open on weekends?
No, the bank is closed on Saturdays and Sundays.
Are there any holidays when First Bank and Trust Company is closed?
Yes, the bank is closed on November 11, November 27, December 25, and January 1.
Where is First Bank and Trust Company located?
It is located at 13221 Hanover Courthouse Rd., Hanover, VA 23069, USA.
What accessibility features does First Bank and Trust Company have?
The bank has wheelchair accessible parking available for customers.
Where can I download the First Bank and Trust Company mobile apps?
You can download the Android app from the Google Play Store and the iOS app from the Apple App Store.
Are there any post offices near First Bank and Trust Company?
Yes, Hanover Post Office and United States Postal Service are nearby and can be convenient for mailing needs before or after your banking visit.
What dining options are available near First Bank and Trust Company?
Nearby dining includes The Cabbage Rose cafe, Hanover Cafe, Courthouse Cafe, Hanover Tavern, and El Zocalo Mexican Restaurant, offering a variety of food choices for meals before or after your banking appointment.
Are there any local attractions near First Bank and Trust Company for entertainment or culture?
Yes, the Hanover Museum of History & Culture, Virginia Repertory Theatre Hanover Tavern, and The Nefarious Haunt Experience are nearby places to enjoy local history and entertainment.