Truist

2.1
39 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2160 COLISEUM DR, HAMPTON, VA
23666, United States

Hours

Reviews

2.1
39 reviews
5 stars
10
4 stars
0
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0
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3
1 star
26
  • DN
    Debbie N
    Mar 21, 2023
    1.0
    I went to bank here for the first time needed to get information about my accounts and needed a bank card. The clerk told me it would have to be ordered and I was find with it. She tried to call my phone to activate the pin etc, had a few problems so I ask can I see the lady at the desk in customer services. She said yes. So, the lady in customer service said you can come on. She didn’t come from her desk to greet me just said come . This was different customer service. , I never experienced. When my daughter and I get over to her desk and sit down, she gonna tell me your card needs to order, you need to do this etc. the vibe was bad, so I walked out . Then I notice it was 4:45 they are about to closed.
  • MN
    Matt North
    Dec 12, 2022
    1.0
    Worst bank ever. Trust are criminals looking to steal your money. Incompetent staff. Had a BB@T secured credit card for 16 years and canceled it within 1 year of Truist taking over. Hidden fees. Drawn out clearing process for payments trying to trigger overpayment fees. Wouldn't wish this bank on my worst enemy. Would never consider ever banking at this branch or any truist bank ever again
  • 1T
    131gogo4 th
    Mar 9, 2021
    2.0
    Was not very pleased with the response time into looking for something they did at their branch. Can't seem to get anyone to help figure it out. Will update if they ever call me back regarding my account.
  • EP
    ed pro
    Jul 27, 2019
    1.0
    Every time I come to this branch something is down specially the ATM

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.