Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.1
41 reviews
5 stars
11
4 stars0
3 stars0
2 stars
3
1 star
27
- ZWZy'Mir WoodsDec 19, 20251.0Felt cold and unwanted
- NRNorma RMar 15, 20241.0This branch has the WORST customer service from the managers down. Rude and disrespectful to say the least. I went to get quarters and the clerk literally threw them at me. I stood in line with no one in front of me while the clerk literally was doing nothing, it took forever for her to even acknowledge me. The manager obviously doesn't care because this happens everytime I have to do business. Bank somewhere else is my advice.
- THTodd Vanden HoekApr 29, 20221.0Badly managed Truist branch. Their computers have been down, off and on, for about a week. Customers wait in line for 10-15 minutes, only to be told by the manager that the computers are down and they would be better off going elsewhere, followed by "have a blessed day." Also, if you have a commercial deposits line, that should be respected. Teller Klara said "They've been waiting longer...", not taking the next commercial depositor. I respect that. But you either prioritize commercial deposits or you don't. Don't pretend otherwise. I'll take my commercial deposits elsewhere. Would give them zero stars if I could.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Bank located at 2160 Coliseum Dr, Hampton?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of accounts does Truist offer and how do they differ?
Truist offers checking accounts, which are for day-to-day transactions like debit card use and writing checks, and savings accounts, which are designed to save money toward goals or emergencies.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours for a temporary debit card immediately, or by phone at 844-4TRUIST during specified hours.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments using the funds in your checking account.
What services does Truist offer at the Coliseum Drive location?
Services include deposit transactions, retail and business loans, credit cards, mortgage loans, insurance, investment, treasury, trust, international wire services, cash management, and foreign currency exchange.
Is Truist Bank open on Sundays?
No, this Truist location is closed on Sundays.
Can you recommend nearby places to visit before or after banking at Truist on Coliseum Drive?
You might want to check out Sports Authority Sporting Goods for sports equipment, UR Pizzeria for a meal, or the Immaculate Conception Catholic Church for community events—all conveniently near Truist.
Are there nearby financial services close to Truist?
Yes, Wells Fargo Bank and Liberty Tax are nearby for additional banking or tax-related services, while OneMain Financial offers check cashing and installment loans nearby.
What local shops and amenities can I visit near Truist at Coliseum Drive?
Nearby you can find Gabe's department store for clothing and discounts, Kids Foot Locker and Foot Locker for footwear and sportswear, and several beauty salons like Polished Barbershop and Diva Nails.
How can I schedule an appointment or make a reservation at Truist?
You can book an appointment online via Truist's reservation portal at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.