At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Sad to see bad reviews because as banks go, this one is a easy and uncrowded as it gets. The online banking is far better now as well then it was with BB&T.
BL
Bradley L
Aug 2, 2023
1.0
I had banked with BB&T for many years and had a terrific relationship with the branch managers. Since the merger and rebranding as Truist, services have been curtailed and/or eliminated, fees increased and customer service is horrible, with limited staff and inoperable atm machines and drive throughs. I’ve experienced this at several locations, and the poor reviews confirm it. We are moving both our business and personal accounts to Chase bank as many of our associates have recommended. We’ve been patient waiting for this bank to get things right but we see things only moving in the wrong direction. I’m a very disappointed “customer”.
KG
Kathie Gottwald
Jun 8, 2019
5.0
All the staff I have encountered at this location have been very nice and helpful!
KW
Katheryn W
Mar 1, 2017
1.0
Teller Muhammad was EXTREMELY rude to me as a woman when I ordered an exchange. Mysteriously disconnected my call the first time and was yelling (unnecessary) orders to me when I called back.
On a separate failed experience with this branch - did two international wire transfers, both of which left the recipients with the wrong amount. In contrast - with Bank of America I have never had a problem with this.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the operating hours for Truist's drive-through service?
Truist's drive-through service is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I open a new account online with Truist?
Yes, you can open a new account online. After opening, you will receive your debit card and checks by mail, or you can visit a branch to get a temporary debit card immediately.
How can I activate my Truist debit card?
You can activate your Truist debit card online to start making digital purchases and in-person payments using the funds in your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for day-to-day transactions and savings accounts to save money for goals or emergencies.
What services are available at Truist in Great Falls?
Services include deposit transactions, loans, credit cards, mortgage loans, insurance services, investment services, trust services, international and retail wire transfers, cash management, foreign currency exchange, and more.
Where is Truist located in Great Falls?
Truist is located at 9915 Georgetown Pike, Fairfax, Great Falls, VA 22066, USA.
Can I make an appointment at Truist Great Falls branch?
Yes, you can make an appointment at Truist Great Falls by visiting their online reservation page.
Are there any dining options near Truist in Great Falls?
Yes, nearby dining options include Domino's Pizza, Deli Italiano, Old Brogue Irish Pub, Katie's Coffee House, King Creole Catering, Postmodern Foods, and Pio Pio Peruvian Cuisine. You can enjoy a meal before or after visiting Truist.
Is there an ATM near the Truist location in Great Falls?
Yes, a BB&T ATM is located near the Truist branch, providing convenient cash access nearby.
What other services or stores are near Truist that might be useful?
Nearby you will find services such as the US Post Office, hair and beauty salons like Harlow's Organic Hair Salon, and specialty stores like Mrs. Jones & Co. jewelry and Oliver's Corner Butcher Shop. These places can be part of your visit to the area.