Truist

2.3
29 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
7171 GEORGE WASHINGTON MEMORIAL HWY, GLOUCESTER, VA
23061, United States

Hours

Reviews

2.3
29 reviews
5 stars
7
4 stars
2
3 stars
1
2 stars
2
1 star
17
  • JR
    Jerry Robertson
    3 days ago
    3.0
    I hate to be tough on a place for a single offense but I’ve experienced many of the issues people have complained about. They can be incredibly slow. Charging a fee to cash a check written on their bank is downright theft and I would love to hear them defend it. My latest issue is that I use pennies to help kids get interested in coin collecting. When I recently asked to buy a box of pennies I was told that they didn’t have many and needed to save them for their commercial customers. I was a business consultant for many years and I can attest that telling me that their commercial customers are more important than I am is a bad practice.
  • CK
    Charlotte Kelly
    Oct 7, 2024
    1.0
    How do you charge $8 to cash a check when the account holder gives you a check from their account. Doesn’t make sense!! Crooked that’s double jeopardy when someone has an account with the bank not a good way to get business.
  • DS
    Diane Sure
    May 6, 2022
    1.0
    The merger I have ever dealt with. Hopefully now any Teller can wait on you. Couldn't understand how I had to wait for a Sun Trust teller because BB&T Teller apparently could not do my transaction.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.