Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
30 reviews
5 stars
7
4 stars
2
3 stars
1
2 stars
2
1 star
18
- CBCRYSTAL BAKER3 days ago1.0I would not recommend using this bank and if you do and have an issue talk to Carter. She is the only person at the branch who is willing to try to help people. I can't even get a call back from the branch manager. If corporate reads this, you should get rid of the branch manager Matt and promote Carter. Everyone there besides Carter just tries to pass the buck to someone else including the branch manager. I have left 2 messages with the branch manager and he won't call me back. Everyone I have spoken with has refused to give me the phone number for corporate. I have filed a complaint with the BBB.
- JRJerry RobertsonNov 21, 20253.0I hate to be tough on a place for a single offense but I’ve experienced many of the issues people have complained about. They can be incredibly slow. Charging a fee to cash a check written on their bank is downright theft and I would love to hear them defend it. My latest issue is that I use pennies to help kids get interested in coin collecting. When I recently asked to buy a box of pennies I was told that they didn’t have many and needed to save them for their commercial customers. I was a business consultant for many years and I can attest that telling me that their commercial customers are more important than I am is a bad practice.
- BSBrian ScholtenFeb 24, 20241.0Painfully slow
- DSDiane SuccioSep 5, 20211.0SunTrust is awful since they merged with BB&T.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours at Truist Gloucester location?
The Truist Gloucester branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
When is the drive-through service available at Truist Gloucester?
Drive-through hours are Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, at a branch, or by phone. Opening online allows you to get started immediately but your debit card will be mailed. Visiting a branch lets you receive a temporary debit card right away. You can also call 844-4TRUIST during business hours to open an account.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts to save for goals or emergencies.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person payments.
What products and services are available at Truist Gloucester?
Truist offers services including checking, commercial accounts, credit cards, loans, mortgages, personal savings, small business banking, wealth management, night depository, investment and treasury services, insurance, and foreign currency exchange.
Are there any ATMs near the Truist Gloucester branch?
Yes, there is a Truist ATM and a BB&T ATM located near the branch for convenient cash access.
What dining options are available near Truist Gloucester?
Nearby dining options include Wendy's, Burger King, Chipotle Mexican Grill, Pizza Hut, and Starbucks, providing a variety of fast food and coffee choices.
Which hotels are close to Truist Gloucester for visitors?
Visitors can find several hotels near Truist Gloucester such as Hampton Inn Gloucester, Holiday Inn Express Gloucester by IHG, Quality Inn Gloucester, and Hampton by Hilton.
Are there other professional or service businesses near Truist Gloucester?
Yes, nearby professional services include Amerigas energy company, Simply Nail Spa, Aspen Dental, T-Mobile, and FutureView CPA Inc for financial and health services.