Truist

3.5
14 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
10000 W BROAD ST, GLEN ALLEN, VA
23060, United States

Hours

Reviews

3.5
14 reviews
5 stars
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  • LH
    Leigh Harrell
    Mar 25, 2020
    5.0
    Absolutely love the people at this bank. Especially Deborah! She saved my life today and made me feel so much more comfortable about my situation and that we would be able to resolve it. She reassured me she would follow up on my case the next day and reach back out with more information for me. 100% recommend talking to her if you have any questions. Thank you so much Deborah!
  • BW
    Brandon W
    Oct 30, 2018
    5.0
    Superb service.
  • RT
    Robert Thomas
    Oct 17, 2018
    1.0
    They are thief’s. Do not open an account with them as they will steal your money with fees. Opened a savings account 3 years ago and forgot we had it. They took everything and then wanted me to pay them for a negative balance. Banks are supposed to protect your money not steal it. BB&T is just as bad as Wells Fargo.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.