Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.5
14 reviews
5 stars
7
4 stars
2
3 stars0
2 stars
1
1 star
4
- KHKarla HollandMar 30, 20205.0Best BB&T service in Central Virginia
- TTterranceMar 22, 20192.0I'm sorry to have to write this review but I am driven to. I recently had an encounter with this BB&T as to were I went to them because the BB&T system had randomly wiped out my pin from BB&T phone 24. To make a long story short I went up there 3 times to have them to fix it (in 2 days), and called twice. At the end they wanted me to come up there for a forth time. By day 2 they were acting like it was my fault that there system was inconveniencing me! I finally decided to go to the skipwith branch about a mile an a half down the road from them and in 5 mins the problem was fixed. I will never go to that branch again nor would I recommend anyone that I know to go there. I considered closing my account after dealing with them but based on my overall experience with BB&T as a whole I decided to stay. After being with them for around 15 yrs I didn't feel like a valued customer and management that was on duty played a part in it also. I'm giving them 2 stars instead of one only be cause the teller did try to help me the first day as best as she could.
- BWBrandon WOct 30, 20185.0Superb service.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Glen Allen, VA?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
What are the regular branch hours for Truist at 10000 W Broad St, Glen Allen?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
How can I open a new account at Truist?
You can open a new account online, by phone, or by visiting a branch. Opening online or by phone requires waiting a few days for your debit card; visiting a branch allows you to get a temporary debit card immediately.
Do I need a debit card or checks for Truist checking and savings accounts?
Checking accounts come with debit cards and can be used for transactions like online purchases, checks, and deposits. Savings accounts are primarily for saving money toward goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using funds from your checking account.
What banking products and services does Truist offer?
Truist offers checking, commercial banking, credit cards, loans, mortgages, online & mobile banking, personal savings, small business banking, and wealth management services.
Is there a way to schedule an appointment with Truist Glen Allen branch?
Yes, you can schedule an appointment via their reservation URL provided on their website.
What nearby ATMs can I use close to Truist in Glen Allen?
You can use the nearby Truist ATM and the BB&T ATM located close to the branch for convenient withdrawals and deposits.
What are some nearby restaurants to Truist Glen Allen where I can grab a meal?
Golden Corral Buffet & Grill is a nearby restaurant where you can enjoy a meal before or after your visit to Truist.
Are there any nearby attractions or services near Truist Glen Allen that customers might find useful?
Yes, nearby attractions include Urban Air Trampoline and Adventure Park for family fun, and services such as Concentra Urgent Care for medical needs and Stewart Wealth Advisors for financial advising.