Truist

2.1
26 reviews
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Business Details

11400 NUCKOLS RD, GLEN ALLEN, VA
23059, United States
(804) 968-7948
http://www.truist.com/locations
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About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
11400 NUCKOLS RD, GLEN ALLEN, VA
23059, United States

Hours

Reviews

2.1
26 reviews
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1
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1 star
18
  • SS
    SHAFEEK
    Aug 6, 2025
    1.0
    Wosrt banking experience ever
  • LD
    Lena Davis
    Jun 24, 2025
    1.0
    Good grief this place is a joke
  • MW
    marie whytsell
    Dec 23, 2024
    1.0
    I have lived here almost six months and have had needed to speak to someone several times. NOT ONCE has anyone answered the phone and only twice have I been able to leave a message! Not that it mattered because no one ever called back anyway. The only way to get service is to drive over there and wait in line until one of the two people working there are free. Disappointing.
  • LS
    Linda Stone
    Dec 20, 2024
    1.0
    The worst branch ever! All inept at the nuckols rd branch except Terell. Never on time for scheduled appt or a no show aka Brenda! Generally only 2 people at this branch and one is a teller. Brenda is a completely worthless employee and waits on people over those that have appointments! This branch should be investigated or closed for ineptitude!
  • PQ
    pr queen
    Oct 2, 2024
    2.0
    Came here for a change order, I specifically stated exactly what I needed.. the window clerk/banker deposited the money (I never checked it) when I got to my destination there was a deposit slip instead of change .. returned the following day and they stated they couldn't return the money because I deposited... I didn't deposit it, you did! Asked to reverse the transaction and the window banker said he couldn't... I asked to speak to the bank manager, let's see how this is going to play out The manager was able to reverse the transaction.. thanks!
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.