Carter Bank

4.1
15 reviews

About

BankCarter Bank & Trust
For nearly 50 years, Carter Bank has served Virginia and North Carolina with the purpose of creating opportunities for more people and businesses to prosper. Headquartered in Martinsville, Virginia, Carter Bank is a state-chartered community bank with branches conveniently located in Virginia and North Carolina.

Location

Carter Bank
543 East Stuart Dr, Galax, VA
24333, United States

Hours

Reviews

4.1
15 reviews
5 stars
11
4 stars
0
3 stars
1
2 stars
1
1 star
2
  • CS
    charles stanley
    Jan 5, 2026
    5.0
    I have had multiple accounts with this bank for many years. All of the staff has been a pleasure working with and assisting my needs.Kristi Martin has helped me navigate through all of my accounts and goes above and beyond expectations. The best Bank and staff I have ever worked with. Thank you. Charles Stanley
  • RH
    Reiford Harmon
    Jan 2, 2026
    5.0
    Carter Bank & Trust Galax Branch is a first class operation. Always friendly, helpful and professional associates. I have been banking with Carter Bank & Trust for over 40 years for Savings,Checking, IRA and Safe Deposit box services and they always provide excellent, personalized service.
  • DS
    Dennis Shopshear
    Nov 14, 2025
    5.0
    I recently visited Carter Bank and had the pleasure of being assisted by Beverly. She demonstrated exceptional professionalism and expertise, patiently addressing all my inquiries and providing clear, insightful guidance on my banking needs. Beverly's friendly demeanor and genuine willingness to help made the entire experience seamless and enjoyable. I highly recommend her services and commend Carter Bank for employing such dedicated staff. Thank you, Beverly, for your outstanding assistance!
  • AW
    Ann Worrell
    Nov 9, 2025
    5.0
    Great bank. The employees are courteous and very knowledgeable about the products they offer. I love the hometown feeling I get every time I visit. I highly recommend this bank.
  • GG
    greg gilmer
    Oct 24, 2025
    5.0
    This is by far the best bank I have done business with in 40 years. All the staff are so helpful and knowledgeable. Friendly. Kristi the manager goes over and beyond to help the us anytime. Follows up and very accurate with everything. Would give them a 10 star if possible.

Frequently Asked Questions About Carter Bank

What are the regular business hours for Carter Bank in Galax, VA?

Carter Bank in Galax, VA is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

When is the Carter Bank drive-through open?

The drive-through is open Monday through Thursday from 8:30 AM to 5:00 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.