Capital One Bank

3.0
42 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
13236 Gateway Center Dr, Gainesville, VA
20155, United States

Hours

Reviews

3.0
42 reviews
5 stars
16
4 stars
7
3 stars
0
2 stars
1
1 star
18
  • SR
    Susan Ridgeway
    Aug 11, 2025
    5.0
    I had the pleasure of visiting this branch today to have help closing out some CD’S of my late mother. I was greeted by Lordes who was able to help me. She couldn’t have been nicer or more professional. Thank you for such great customer service!
  • GB
    Grace B
    Jul 21, 2025
    4.0
    I went through the drive thru, I took my time and I was not rushed. The teller was a women was very helpful. I
  • BL
    bantayehu Lullessa
    Jul 8, 2025
    1.0
    Extremely Disappointing Experience at Capital Bank in Gainesville, VA My recent visit to the Capital Bank branch in Gainesville, Virginia, was a truly terrible experience. I felt disrespected as a customer, and it seemed as though I was treated differently due to my skin color and accent. The behavior of the staff was unprofessional. A man and a woman at the branch were openly gossiping right in front of me, not even bothering to wait until I had left the line. This kind of conduct is completely unacceptable. I have never had such a horrible experience from a bank, and I strongly advise everyone to avoid this branch if possible. Save yourself the trouble and run away from this branch.
  • KS
    Kalp Shah
    Sep 3, 2021
    2.0
    they wanted me to use the atm outside ..he was insisting
  • TW
    titus williana
    Apr 5, 2021
    5.0
    Capital One is cool. They gave me a credit card when I wasn't getting approved by other bank.

Frequently Asked Questions About Capital One Bank

What are the regular business hours of Capital One Bank in Gainesville, VA?

Capital One Bank in Gainesville, VA is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

When is the drive-through service available at Capital One Bank?

The drive-through service is available Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.