They continue to have 3rd party vendor issues and not getting your automatic deposits posted. #^@^ u Cap 1 360. We earn that $ and your apologies don't pay the bills. When i finally do get my check deposit, I'm closing the account. And yes, I know you could care less one day someone important will close their account and you will care. Signed, Avgerage Joe.
KS
Kevin Snell
May 13, 2024
1.0
My daughter is still waiting to see what Capital One has done with her direct deposit. We have confirmation that Capital One has it in their possession, but they can't find it after over a month!
Worst service I've ever experienced!!
MH
Minelva H.
Oct 18, 2021
5.0
I had to drive all the way up here because there's no branch near me. The drive is long but the employees here are great. They have excellent customer service. The bank is also really nice inside! But overall, I can say, I've never had such a nice experience with customer service at a bank. I switched to them because WellsFargo was not working for us. I also love the flexibility of the app! Def recommend.
WC
William Copeland
Jul 23, 2020
1.0
I love the tellers here but this BANK has no clue. I am a customer/acct holder here and I am calling from outside the actual bank. I want to inquire on an auto loan for my company and no one can answer the phone. Never will understand how they can stay in business! Our business account and personal accounts are here.
As I stated the tellers are great but will be changing banks soon. What happened to great customer service???? All of this customer service starts at the top and perhaps they have the wrong CEO.
What are the regular branch hours at Capital One Bank in Gainesville, VA?
Capital One Bank in Gainesville is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at this Capital One Bank branch?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Where is Capital One Bank located in Gainesville?
The bank is located at 8092 Crescent Park Dr, Gainesville, VA 20155, USA.
What services does Capital One Bank offer at this location?
Services include Branch Drive-Up, Coin Machine, Night Drop, ATM, and Walk-Up ATM.
How can I contact Capital One Bank's Gainesville branch by phone or fax?
You can call the main phone number at +1 703-753-6468 or send a fax to +1 703-753-2187.
Does Capital One Bank Gainesville offer assistance with opening bank accounts and cash transactions?
Yes, this location provides Ambassador help, account opening, cash and coin transactions, and more to meet your banking needs.
Are there any real estate agents near Capital One Bank in Gainesville?
Yes, several real estate agents and agencies are nearby, including Richmond American Homes, Stephanie Jones, Heather Kane, Castles & Co Realty Team, Melinda Livingston, Realtor, and CENTURY 21 New Millennium among others. Customers can explore housing options conveniently close to the bank.
What fitness options are available near Capital One Bank in Gainesville?
Anytime Fitness gym is located nearby, offering a convenient option for customers who want to work out before or after visiting the bank.
Where can I find medical services close to the Capital One Bank in Gainesville?
Nearby medical services include D Smiles Family Dentistry, Dr. Philip R. Peacock D.O., Chrysalis, and Prince William Family Medicine, providing dental and general healthcare options near the bank.
Is there a place to grab a meal or snack near Capital One Bank in Gainesville?
Yes, eggspectation, a breakfast and brunch restaurant, is close by for customers looking to eat before or after their banking visit. Additionally, Redbox kiosks are nearby for quick entertainment rentals.