Capital One Bank

3.1
21 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
8092 Crescent Park Dr, Gainesville, VA
20155, United States

Hours

Reviews

3.1
21 reviews
5 stars
10
4 stars
0
3 stars
1
2 stars
2
1 star
8
  • MM
    Medic03
    Jan 17, 2025
    1.0
    They continue to have 3rd party vendor issues and not getting your automatic deposits posted. #^@^ u Cap 1 360. We earn that $ and your apologies don't pay the bills. When i finally do get my check deposit, I'm closing the account. And yes, I know you could care less one day someone important will close their account and you will care. Signed, Avgerage Joe.
  • KS
    Kevin Snell
    May 13, 2024
    1.0
    My daughter is still waiting to see what Capital One has done with her direct deposit. We have confirmation that Capital One has it in their possession, but they can't find it after over a month! Worst service I've ever experienced!!
  • MH
    Minelva H.
    Oct 18, 2021
    5.0
    I had to drive all the way up here because there's no branch near me. The drive is long but the employees here are great. They have excellent customer service. The bank is also really nice inside! But overall, I can say, I've never had such a nice experience with customer service at a bank. I switched to them because WellsFargo was not working for us. I also love the flexibility of the app! Def recommend.
  • WC
    William Copeland
    Jul 23, 2020
    1.0
    I love the tellers here but this BANK has no clue. I am a customer/acct holder here and I am calling from outside the actual bank. I want to inquire on an auto loan for my company and no one can answer the phone. Never will understand how they can stay in business! Our business account and personal accounts are here. As I stated the tellers are great but will be changing banks soon. What happened to great customer service???? All of this customer service starts at the top and perhaps they have the wrong CEO.
  • TS
    tariq sabir
    Jul 12, 2016
    3.0
    Best branch all around Virginia

Frequently Asked Questions About Capital One Bank

What are the regular branch hours at Capital One Bank in Gainesville, VA?

Capital One Bank in Gainesville is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.

When is the drive-through service available at this Capital One Bank branch?

The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.