Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
15 reviews
5 stars
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4 stars0
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1 star
8
- BWBrenda WrightNov 11, 20255.0They always help you. But are slow
- BBBernardNov 8, 20251.0They should start using negative stars because this place suck the employees are unable to service there customers after Friday dealing with them im closing all my accounts with them an find another institution to handle my banking needs . Stay away from here there not worth the trip coming here
- MVmadalinda velasquezSep 27, 20251.0I was a first time customer and an employer name Beatrice was very aggressive towards me. She was not helpful at all. When I got my card in the mail I try calling and activate it and they told me to go back to the bank in person and I went to the bank where they sent me to Beatrice she was being rude and unprofessional. She slammed my card on the table for no reason but then with other customers she hand it to them gently. The other works are also unprofessional and I don’t recommend come here. If I could I would leave a Zero star.
- LBLinda BlueAug 15, 20251.0Incompetent. Went in with a death certificate and County qualification as executor of an estate. Spent 1 hour and 45 minutes watching the representative "playing on her computer" not saying a word to me. I finally asked what she was doing and she said trying to upload the documents. After it was completed, I received a letter 5 days later, addressed to the estate confirming my representation. 6 weeks later Truist sends an overdraft letter to the deceased, telling them they sent it to a collection agencey. I called the estate division and was told there is NO record of my qualification. Truist, you sent 3 conflicting letters and now I'm back at square one and you've sent it to collections? What a disgrace to the banking institution you are. How are you in business? ** Update, called the Front Royal branch to find out how they screwed this up and how they were going to fix it and was on hold for over 40 minutes before I hung up. By the time the BBB and FDIC get in touch with them about my complaint the estate will be closed. I guess they rather go to the creditor's hearing and try to collect penalties, late fees and collection fees so I am having to document everything with every agency I can find. What a waste of time.
- HJHeidi JacobJul 1, 20251.0Waiting in the drive thru for over 10 minutes. Last time was 20 minutes! Need to reopen another bank on the other side of town again! Irresponsible closing the other bank!!!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist at 487 South St in Front Royal, VA?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
Does Truist offer drive-through banking, and what are its hours?
Yes, Truist offers drive-through services Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of accounts can I open at Truist?
Truist offers checking accounts, savings accounts, and also business checking along with wealth management options. CDs can only be opened at a branch.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Opening online may take a few days to receive your debit card, but you can get a temporary card immediately at the branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to use it for digital purchases and in-person payments.
What financial services does Truist offer besides basic banking?
Truist also offers business loans, mortgages, insurance services, investment services, treasury services, trust services (by appointment), international and retail wire transfers, leasing and cash management services, and foreign currency exchange.
Are there fitness centers near Truist's Front Royal branch?
Yes, nearby fitness centers include Gold's Gym and Fitness Evolution. Customers visiting Truist can combine their trip with a workout session at these gyms located near the bank.
What dining options can I find near the Truist branch?
Nearby dining options include The Mill (American restaurant), Fitness Fuel (restaurant and smoothie bar), The Vine and Leaf (wine bar, tea room, café), Daily Grind Royal Plaza (coffee shop), and Sherry's Kitchen (food truck and smoothie bar). Visitors to Truist can enjoy meals or refreshments at these locations before or after banking.
Is there convenient parking or shopping near the Truist branch?
Yes, the Royal Plaza shopping center is nearby offering shopping and dining options. This can provide a convenient stop for customers who want to shop or eat while visiting Truist.
Can Truist customers access ATM or money transfer services nearby?
Yes, there is a Bitcoin Depot ATM close by, along with Western Union for money transfer services. These nearby facilities can complement Truist's financial services for customers in the area.