Wells Fargo Bank

Reviews

• HA

  Hadia Asrar

  Oct 3, 2025
  1.0
  I just spent 20 minutes at Wells Fargo only to be told at the end that I needed a specific type of identification to proceed with my request. This could’ve been communicated upfront, saving both time and frustration. If staff aren’t aware of the full policy, it might be time to consider retraining. Clear communication and consistency are basic expectations for a bank—this experience fell short.
• JM

  Jennifer Morgan

  Oct 3, 2025
  1.0
  Tried to deposit some cash and waited in the drivethru for over 20 minutes while they held my card hostage because they were dealing with people in the lobby.
• AD

  Aser DJEHA

  Nov 21, 2023
  1.0
  Very bad service
• MM

  Morgan

  Feb 10, 2023
  2.0
  I’ve been banking with WF for almost 20 years. Avoid banking at this branch as the staff are not responsive or responsible. I made an appointment to close a deceased loved one’s account. Since there are no Wells Fargo banks in my area, I had to drive about an hour to meet with the banker. I asked if they had any appointments for later in the day because of the distance, and they said no. Understanding that sometimes schedules just don’t match as we wish they would, I made an appointment for 9:30am. I arrived on time, only to be told the banker I’m scheduled with isn’t here yet. I’ve now been waiting for 40 minutes to meet with the banker, who has still not arrived. To add insult to injury, this branch BLASTS elevator/hold music over the lobby sound system. It’s maddening! I understand having some noise is helpful, especially to maintain client privacy, but this lobby waiting music is much louder than necessary and nerve wracking. (It was so loud that once I did finally meet with the banker and he made a call, the WF rep on the line with him made a comment about the volume of the music in the background). It’s a shame, I was considering opening an estate management account with WF, but the general disrespect for my schedule as well as the incredibly loud music have forced me to bank elsewhere. Update: after waiting for 40 minutes, I did finally meet with the banker and he apologized for the wait; the appointment before mine ran late. The banker was very polite and helpful once we finally got down to business. However, WF should have the courtesy to schedule their appointments with some buffer space between so this doesn’t happen to clients in the future.
• AM

  Ahmad Sahil Mohmand

  Mar 22, 2022
  1.0
  Went to this location to get a cashiers check for auto auction that was the last day to pay it. The bank manager forgot to sign the cashiers check and the auction returned the check and charged me $64 for late payment on other day I came to get it signed and get another check for $64 late fee and asked the manager Kimberly Jackson to waive off the $10 for making the new check because it was your fault and she got angry at me why would we waive off and started arguing with me .She is so unprofessional manager I have ever seen and now closing my account with them and moving to new bank.

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