Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.5
15 reviews
5 stars
8
4 stars
1
3 stars0
2 stars
2
1 star
4
- TFTodd Fullmer6 days ago5.0Needed to have assistance with a letter concerning confirming our account ownership. Brooke answered after a couple of rings and was courteous and professional in explaining the purpose of the letter and confirming our information. She was a great representative for Truist and though it is not the closest branch to my residence I will travel to the George St Branch to conduct in person banking.
- JMJessica M.....Jun 23, 20255.0Sara(Sarah) was so helpful and efficient. I can't say enough about her courtesy and willingness to help.
- SFStephanie FeltsJun 6, 20255.0The ladies at this office Were wonderful as soon as you walk through the door, they greeted you with a smile, had Wonderful and positive attitudes. They went the extra mile to make sure your transaction was stress-free And smooth. They need to go to the branch on plank Road to teach them how to Be more like them!! I highly recommend going to the Fredericksburg downtown branch over the one on plank Road going a few more miles was well worth the drive.
- JRJohn RoneySep 6, 20231.0Friendly people but dishonest bank. Given false promotional offer to open new account, which was completed in time, and verified that it was complete by two different agents. The time promised to receive bonus passed, as did many other weeks. Then the story changes and the requirements were now not met. Friendly but dishonest. Will leave.
- LFL FJan 18, 20211.0Avoid. Customer service is horrible at multiple branches. Minorities for the most part are not offered any free checkings account. Been with this bank for years and was always obligated to pay. Lending is horrible! Agents aren’t informed and do not hold each other accountable for mistakes on their end. Has had better banking with pnc and they aren’t much better. Stick to credit unions. May be less accessible at times regarding physical locations but definitely worth it overall.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours at 400 George St, Fredericksburg?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I use the drive-through service at Truist in Fredericksburg, and what are its hours?
Yes, the drive-through is available Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts for saving towards goals or an emergency fund.
How can I open a new account at Truist?
You can open an account online, by visiting the branch during business hours, or by phone at 844-487-8487. Opening at the branch provides a temporary debit card immediately.
How do I activate my Truist debit card?
You need to activate your debit card online to make purchases and payments using your checking account.
What services does Truist Fredericksburg provide?
The branch offers a variety of services, including deposit transactions, business loans, credit cards, mortgage loans, insurance services, investment services, and foreign currency exchange.
Are there nearby legal services I can visit before or after visiting Truist?
Yes, nearby legal services include Savage Thomas Y (divorce and family law), Spiller-Reddick Immigration Law (immigration and passport services), and Jonathan S. David, PLC (criminal defense).
What local attractions are near Truist that I might explore during my visit?
Nearby attractions include the National Bank Museum, James Monroe Museum and Memorial Library, University of Mary Washington art museum, and Fredericksburg Masonic Cemetery.
Are there options for relaxation or self-care near the Truist branch?
Yes, nearby you can find Collage Spa for massage and skin care, and The Scenter of Town beauty salon for additional services.
How can nearby services help me when banking at Truist?
If you need legal advice, nearby attorneys can assist you. After banking, you might explore local museums or enjoy a spa visit. Also, if you are relocating, My Guys Moving & Storage is nearby for moving and storage needs.