At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Cristina has to be the most rude/sarcastic/disrespectful person to say it in a nice way !
Worst person to have working there, ugly attitude and just overall terrible.
Get people who are compassionate and nice in a bank setting.
If I could give a 0 I definitely would!!!!!
SF
Stephanie Felts
Jun 6, 2025
1.0
The ladies at this bank have to be the most unprofessional, Mean and sarcastic ladies I have come in contact within a “ supposed”professional business I have ever come across. they need to take tips on how to be more compassionate, professional, and kind from the ladies that work at the Truist Bank downtown Fredericksburg. I would highly not recommend this Bank at this particular location!
BC
Benjamin Crawford
Jun 4, 2025
2.0
Horrendous customer service. I got locked out of mobile banking because I forgot my password. When I called to get help, the automated system would not allow me to talk to a human being and hung up on me. I asked the branch to have someone call me at an agreed upon time and no one did. Other banks will get me to someone who can resolve my issue. Truist is horrible, I can't even talk to a person! I so regret doing business with them.
JA
John Allee
Sep 4, 2023
5.0
Best Bank service. Great on line app .Lots of locations.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the opening hours for Truist's drive-through service?
The drive-through service is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I open a checking or savings account online with Truist?
Yes, you can open checking or savings accounts online. Your debit card and checks will arrive by mail, or you can visit a branch to get a temporary debit card immediately.
What are the available options to open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone during specified hours.
How do I activate my Truist debit card?
You can activate your debit card online, which allows you to make digital and in-person payments from your checking account.
Where is Truist located at Fredericksburg?
Truist is located at 3600 Plank Rd, Fredericksburg, VA 22407, USA.
What banking products does Truist offer at this location?
Truist offers checking, commercial, credit cards, loans, mortgage, online and mobile banking, personal savings, small business banking, and wealth management products.
Are there any ATMs nearby Truist's Fredericksburg branch?
Yes, there is a Truist ATM near the branch for convenient cash access.
What nearby places can I visit for food before or after my visit to Truist?
You can visit Donut Connection for donuts, Los Martinez Bakery for baked goods and meals, Cheddar's Scratch Kitchen for American and Southern cuisine, Pollo Campero for chicken, Taco Bell for fast food, or Brother's Pizza for Italian dining.
Are there any fitness or wellness centers near Truist Fredericksburg?
Yes, nearby fitness and wellness options include The Picklr - Fredericksburg gym, Royal Spa LLC, and the Royal Spa Academy for massage therapy.
How can nearby services like KeyMe Locksmiths and Western Union assist customers visiting Truist?
KeyMe Locksmiths provides professional locksmith services, useful if you need key assistance during your visit. Western Union offers money transfer services, complementing your banking transactions at Truist.