Truist

2.2
53 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
10000 SOUTHPOINT PKWY, FREDERICKSBURG, VA
22407, United States

Hours

Reviews

2.2
53 reviews
5 stars
15
4 stars
0
3 stars
1
2 stars
2
1 star
35
  • AT
    Antonia Q. (TJ)
    Jul 29, 2025
    1.0
    If I could give this branch zero stars I would! The young pregnant lady that was attempting to help me with my deceased father’s account was very unprofessional and incompetent. Do not visit this branch I went to another location and got the answers I needed! So many people in positions that are uneducated and don’t have social skills. I am happy I don’t bank with them!
  • LS
    Laura Sosa
    Apr 21, 2025
    1.0
    Went to this location to simply deposit a check and they didn’t even put it in our account? After calling all day with NO ANSWER from this branch I finally contacted my usual branch in Culpeper for them to get me in contact with this location and I had to wait a week for my check to be deposited. Because of this instance which has SEVERELY inconvenienced me, I will be switching banks. Don’t hire people that can’t simply put numbers in a computer!!
  • SS
    Salih Mohammad Salih
    Feb 16, 2025
    1.0
    It is the worst Bank ever. Please avoid being hunted by this so called bank.
  • SP
    Seth Phillips
    Oct 12, 2024
    1.0
    Definitely understaffed! Waited 2 hours for them to tell me that they can’t do anything with your mortgage escrow. You have to call. Went over to Navy fed…..more customers there, literally in and out the n 5 mins!
  • BW
    Brian White
    May 13, 2023
    5.0
    Good banking experience

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.