First Citizens Bank

3.8
29 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
1575 Emancipation Highway, Fredericksburg, VA
22401, United States

Hours

Reviews

3.8
29 reviews
5 stars
19
4 stars
2
3 stars
0
2 stars
0
1 star
8
  • CL
    Cloyd Smith (Smith Trial Law)
    Dec 10, 2025
    5.0
    When I opened my business here in Fredericksburg, I met with Javier, Samir and the whole family at the Fredericksburg location just down the road from my soon to be office. I was asking a steep order. Zero Business history, SBA loan, short time to close. They smiled at me, and said they would do their best. I immediately had confidence in their professionalism and expertise. Samir was available 24/7(Truly 24/7) through the loan process and walked me through the whole process as a novice. Every time I walk into the bank the whole family greets me as a new trusted member of the community. The ladies at the counter are seasoned professionals and the nicest people on earth. If you have a banking need, I highly recommend First Citizens Bank located on Emancipation Highway in Fredericksburg, Virginia. They are much more than just a bank. Sincerely, Cloyd Allen Smith
  • JP
    Jac&Mac Photography
    Sep 11, 2025
    5.0
    Javier will help you in all your business and personal financial goals. Thank you Javier for helping Jac&Mac Photography!!!
  • CG
    Christina Garibaldi
    Jan 3, 2025
    1.0
    Poor Customer Service. Hold times are extremely long and no representative available. Does not to return call back request. Website needs to be updated.
  • LL
    LaShawn Lee
    Mar 8, 2024
    4.0
    I've been banking here for many years. I've always had pleasant experiences. It feels good going into the bank and the tellers know you by name.
  • JV
    John in VA
    Mar 8, 2024
    5.0
    Love my bank and that is not something I have said many times before. Banking in general has become impersonal with banks distancing themselves from their clients. First Citizens is a large bank, make no mistakes, but they act like a small town bank with personal service. Especially true in the Fredericksburg branch.

Frequently Asked Questions About First Citizens Bank

What are the regular banking hours for First Citizens Bank at 1575 Emancipation Highway?

First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.

Does First Citizens Bank offer drive-through banking services, and what are the hours?

Yes, the bank offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM. Drive-through is closed on weekends.