Business Details
About
Bank
For nearly 50 years, Carter Bank has served Virginia and North Carolina with the purpose of creating opportunities for more people and businesses to prosper. Headquartered in Martinsville, Virginia, Carter Bank is a state-chartered community bank with branches conveniently located in Virginia and North Carolina.
Location
Hours
Reviews
3.5
15 reviews
5 stars
9
4 stars0
3 stars0
2 stars
1
1 star
5
- MMMichaelSep 24, 20255.0Karen is awesome and has been very helpful to me with my multiple loan inquiries and banking needs. Would strongly recommend her and all of the Floyd staff!
- TRTim RobertsJul 14, 20255.0Carter Bank in Floyd defines why some people prefer going to the brick and mortar; the reason is personal service and professionalism. Karen Amstutz has been great! She has navigated my banking needs during the most challenging time of my life; my father's passing. She, along with the entire staff at the Floyd location, have been genuine and courteous every step of the way. My thanks to you all. Sincerely, Tim
- EGEddie GJun 6, 20255.0The Carter Bank in Floyd, VA is Exceptional! Exceptionally friendly and exceptionally knowledgeable staff. Taylor is exceptionally helpful; as well as Sierra. Each and every one of the staff I've personally interacted with since September 2024 have been exceptionally helpful, patient and kind to me. Thank You Carter Bank, Floyd Va!
- JSJeremy SmithersMar 6, 20251.0Customer service and knowledge of job is atrocious. Bank elsewhere if you're a Floyd local.
- ABAngela BlackOct 9, 20245.0Impeccable service! Taylor was absolutely incredible handling my elderly family members. She and her team were patient, supportive and very clear in assisting all account questions along with opening and closing accounts. Couldn’t have asked for better customer service. I am very impressed with this location in Floyd. Thank you!
Frequently Asked Questions About Carter Bank
What are the regular business hours for Carter Bank in Floyd, VA?
Carter Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Does Carter Bank offer drive-through service hours?
Yes, the drive-through is open Monday to Thursday from 8:30 AM to 5:00 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 12:00 PM.
Is Carter Bank open on Sundays or public holidays?
No, Carter Bank is closed on Sundays and all major public holidays including November 11, November 27, December 25, and January 1.
Where is Carter Bank located in Floyd, VA?
Carter Bank is located at 213 North Locust St, Floyd, VA 24091, US.
Can I contact Carter Bank by phone?
Yes, you can reach the main phone line at +1 540-208-1609 or the toll-free number at +1 833-275-2228.
What is the website for Carter Bank?
The official website is https://www.carterbank.com/
What is the special feature promoted by Carter Bank?
Carter Bank is known as the home of Lifetime Free Checking.
Are there any cafes or places to eat near Carter Bank?
Yes, nearby options include Happy Bee Bakery & Cafe, Moonlight Lounge, Parkway Grille, and The Book House which also has a cafe.
What cultural or historical attractions are near Carter Bank in Floyd?
Nearby, you can visit the Floyd County Historical Society museum and The Maggie art gallery for local history and art.
Where can I go for wellness or spa services near Carter Bank?
You can visit Living River Wellness and Day Spa or Marilyn's Cleansing Spa, both located close to Carter Bank.