For nearly 50 years, Carter Bank has served Virginia and North Carolina with the purpose of creating opportunities for more people and businesses to prosper. Headquartered in Martinsville, Virginia, Carter Bank is a state-chartered community bank with branches conveniently located in Virginia and North Carolina.
Karen is awesome and has been very helpful to me with my multiple loan inquiries and banking needs. Would strongly recommend her and all of the Floyd staff!
EG
Eddie G
Jun 6, 2025
5.0
The Carter Bank in Floyd, VA is Exceptional! Exceptionally friendly and exceptionally knowledgeable staff. Taylor is exceptionally helpful; as well as Sierra. Each and every one of the staff I've personally interacted with since September 2024 have been exceptionally helpful, patient and kind to me. Thank You Carter Bank, Floyd Va!
JS
Jeremy Smithers
Mar 6, 2025
1.0
Customer service and knowledge of job is atrocious. Bank elsewhere if you're a Floyd local.
SD
Savannah Duncan
May 11, 2019
1.0
Worst bank you could have. Rude and horrible customer service. If I could give 0 stars I would.