Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
18 reviews
5 stars
7
4 stars0
3 stars0
2 stars
1
1 star
10
- SDS DogoodSep 17, 20252.0Been sitting at the drive thru for 20 minutes behind 2 customers. Finally got to window, with a huge line behind me watching all of the 3 tellers chit chat with a customer. Zero concept of customer service nor any sense of urgency.
- KSkaji sapJul 23, 20251.0Slow and slow also slow waiting 30 &hour but still wait
- JKJonathan KaneJun 20, 20251.0Your banker by the name of Al** As*** was incredibly rude to my wife and her uncle today 20th of June 2025 @1525. My uncle doesn't speak English and my wife accompanied him to assist in any confusion. Your banker refused to allow her to assist without offering translation services until we demanded them. She was also incredibly short with us and snappy and has 0 customer service. I've been talked down to before but this lady was on a whole new level of rude. She then tried to hamper my uncle at every step of the process trying to hold things up and make them harder. Note* I withheld letters from her (the bankers name) for her privacy leaving enough for the brank manager to understand which if the employees it was. I have no say on hiring or firing, but if I was in charge they would be fired on the spot. If this is how you treat your customers I can't even imagine how you treat anyone else.
- TNThomas NguyenFeb 18, 20231.0Look at this line on Saturday morning. Horrible wait. The line in drive through is just as bad đź‘Ž
- ABAmy BenitezApr 12, 20221.0Worst customer service ever! I was waiting in this location we’ll before 5 o clock and they threw the sign down as soon as I pulled up to the window after waiting more than half an hour! Nasty employees always have been!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Falls Church?
The drive-through at Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services does Truist offer at this location?
Truist offers services including deposit transactions, retail and international wire transfers, credit cards, various loans such as business and mortgage loans, insurance and investment services, treasury and trust services by appointment, foreign currency exchange, and night depository service.
How can I open a new account with Truist?
You can open a new account online, at a branch during business hours, or by phone. Online applications take a few days for cards to arrive; visiting a branch gives you a temporary debit card immediately. Phone support is available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do I activate my Truist debit card?
You need to activate your Truist debit card online before using it for digital or in-person purchases.
Does Truist offer online and mobile banking options?
Yes, Truist provides online and mobile banking services, accessible via their iOS and Android apps.
Where is the Truist branch located in Falls Church?
The Truist branch is located at 3030 Annandale Rd, Falls Church, VA 22042, within Fairfax.
What are some nearby restaurants where I can eat before or after visiting Truist?
Nearby restaurants include Anthony's Restaurant (Italian, Greek, American), Bep Viet Restaurant, Pho Sate, Lee's Sandwiches, Tutumaso, El Taquito Restaurante Bar & Grill, Taco Baja Bar & Discoteca, and The Village Kabob.
Are there any nearby financial services or banks close to the Truist branch?
Yes, nearby financial services and banks include BB&T, another Truist branch, Western Union for money transfers, and LibertyX Bitcoin ATM for currency exchange.
What nearby places can help with postal and shipping needs near Truist?
The United States Post Office and UPS Access Point Locker are nearby and can assist with postal and package shipping services.
What other convenient facilities are near Truist for errands or personal care?
Nearby you can find Walgreens pharmacy and convenience store, Wish Salon And Nails for beauty services, Dry Clean NOVA for dry cleaning, Buffer Zone clothing store, and automotive services like ANNONDALE AUTO REPAIR and SeCar Auto Wash.