Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
48 reviews
5 stars
15
4 stars
1
3 stars
1
2 stars
4
1 star
27
- MOMostafa OuafiqAug 12, 20255.0Best customer service always ask for ma manager Luis Pereira
- TATheiska AlvarezJul 10, 20251.0Never answer calls, don't return voicemails, and maintain a negative attitude.
- IRIsabel RodriguezMay 8, 20151.0This is one of the Worst bank ever, i opened a checking account and had almost $500 in overdraft fees in 3 months because the AT failure. The ATM is outside and rain/snow cause failure, i reported this ATM issue 5 times in 2 months but it gets broken again and again, this will cause you overdraft fees, since the cut-off is 6pm (Ridiculous when other banks is until 9pm). From almost $500 in fees they refunded $100, because their system does not allow to offer more than 2 overdraft fees in 1 year. I escalated this issue with the manager, she send a claim to the corporate office and the claim was danied, because they no offer refunds for ATM failures. Stay away from this bank, you no need the hurry of positing before 6pm, which is the traffic hour, when another banks offer atm deposits until 9pm. Also customer service is terrible, they try to be nice but they don-t really care the customers, and if you call customer service, be willing to wait 1 hour on the phone. I opened an account in the local safeway store, they open late and is much convenient for me to make deposits until 9pm, very happy with the switch.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
The Truist branch is open Monday to Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 12 PM, and closed on Sundays.
When is the drive-through service available at Truist?
The drive-through is open Monday to Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 12 PM. It is closed on Sunday.
How can I open a new account at Truist?
You can open a new account online, by phone at 844-4TRUIST (844-487-8487) during business hours, or by visiting a branch to get a temporary debit card immediately.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts designed for saving goals and emergency funds.
How do I activate my Truist debit card?
You can activate your debit card online, which allows you to make digital purchases and in-person payments linked to your checking account.
What services does Truist provide besides banking?
Truist offers loans, mortgages, credit cards, business banking, investment services, insurance, wealth management, and foreign currency exchange among others.
Are there other banks or ATMs near Truist?
Yes, nearby you can find a Truist ATM and a BB&T ATM, which can be convenient for additional banking or cash withdrawal needs.
What local real estate services are close to Truist?
Estrada Sells Homes, a real estate agent and service, is located nearby and can assist customers interested in property purchases around Falls Church, VA.
What financial services are available near Truist for tax or accounting needs?
Washington Tax & Financial Service and Smart Innovative Accountants LLC are nearby offices offering tax preparation and financial services, useful for comprehensive financial planning.
How can visiting nearby places enhance my experience at Truist?
Before or after banking at Truist, you can visit nearby spots such as Karina’s Beauty Spa for relaxation, or BP gas station for vehicle refueling, making your visit more efficient and pleasant.