Truist

2.8
31 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1202 W BROAD ST, FALLS CHURCH, VA
22046, United States

Hours

Reviews

2.8
31 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
0
1 star
16
  • AA
    Alexander
    Aug 9, 2025
    1.0
    Very bad service
  • DH
    David Huertas
    Feb 10, 2024
    5.0
    Raghad is very professional and answered all my questions in a timely manner
  • LH
    Lynn Holbrook
    May 17, 2022
    1.0
    Terrible. Never call back and horrible customer service.
  • JM
    Jonathan Morosini
    Feb 17, 2021
    5.0
    Elmer is the best bank employee I’ve ever worked with and I have worked with many in the past. I could not recommend him more. He’s very knowledgeable and very personable. He has even gone out of his way a few times to assist me with issues that were not his responsibility.
  • CC
    Cosmic Clash
    May 24, 2019
    5.0
    Give the mngr Kimberly Quinn some attention. She was very helpful with my fraud situation and listened to me. Support each other......

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.