Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
31 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars0
1 star
16
- AAAlexanderAug 9, 20251.0Very bad service
- BBBJul 8, 20251.0Truist almost ruined my credit by placing an incorrect late pay on my second mortgage. They applied the payments I made incorrectly between interest and principle and then the branch manager would not help fix it or even contact headquarters. I had to get the credit agencies after them before they did anything to fix their error. The Hispaniola bank teller at falls church branch is a complete wiseazz and makes remarks about customers behind their back. I and my family are actually closing my 5 accts at that branch and going with Capital one. Truist is the worst!
- NBN BFeb 10, 20245.0Raghad is so professional and helps me meet all my banking needs. Highly reccomended.
- LHLynn HolbrookMay 17, 20221.0Terrible. Never call back and horrible customer service.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist at 1202 W Broad St, Falls Church?
The drive-through is open Monday to Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 12 PM, and is closed on Sundays.
What types of bank accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money towards goals or emergencies.
How can I open a new account at Truist?
You can open an account online, at a branch during business hours, or by phone. Online applicants will receive their debit card and checks by mail while branch visitors get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to make digital purchases and in-person payments.
What services does Truist provide besides checking and savings accounts?
Truist offers services including deposit transactions, loans, credit cards, mortgage loans, insurance services, investment services, treasury and trust services, international and retail wire transfers, cash management, and foreign currency exchange.
Are appointments required at Truist for services like trust or leasing?
Yes, some services such as trust services, leasing, and cash management require appointments.
What languages are supported at Truist Falls Church branch?
The branch supports both English and Spanish languages.
Where can I find a Truist branch or ATM nearby?
Besides this branch at 1202 W Broad St, there's also a Truist location and a BB&T ATM nearby for your banking needs.
What dining options are near Truist Falls Church branch?
Nearby dining options include Chicken Out Falls Church, Baguette Republic for breakfast and brunch, Tropical Smoothie Cafe, Haandi Indian Cuisine, and Pizza Hut, which you might enjoy before or after your visit to the bank.
Are there notable shopping or service centers close to Truist?
Yes, Falls Plaza shopping center and stores like Giant Pharmacy, GNC health market, and Redbox rental kiosk are nearby, providing convenient options for errands when you visit Truist.