Truist

3.3
21 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
8416 ARLINGTON BLVD, FAIRFAX, VA
22031, United States

Hours

Reviews

3.3
21 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
1
1 star
8
  • HB
    Heba Barazi
    Oct 30, 2025
    5.0
    Wonderful service. Super welcoming staff
  • BH
    Bao Huynh
    Aug 13, 2025
    1.0
    Very Bad Custom Service, especially the Branch Manager doesn’t know how to treat Customers Nicely
  • XQ
    Ximena A. Quiroga
    Jul 25, 2025
    1.0
    Really bad place for international transferences. Truist Rep Ms Shirley has no patience in regards to verifying very important account information with their clients. I felt I could not trust her sending my money to Mexico. So I called my dad in Bolivia to verify an account. It was an international phone call to verify an acct number with my father. She kept talking ovee me and interrupting me. Very disrespectful woman, not worth wasting your time with her. She really gives a bad impression to this Bank. I am not going there ever again.
  • SY
    Seon Yun
    Sep 4, 2024
    1.0
    While depositing a check through the drive-thru, the teller rushed to withdraw and lost it. But they tried not to help anything. I requested to watch the CCTV. Even though they found the check inside later, they complained that I didn't put it back in the deposit drawer the way it was supposed to. I am pretty sure I did right way. They didn't apologize and treated me like an idiot who didn't know how to deposit money. They are very rude and mean.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.