Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
19 reviews
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- AAAiana AAug 23, 20255.0I’d like to thank Shelly Ali for being so helpful — she does an excellent job and went above and beyond to assist me. The only disappointment was that she was working alone during a very busy time, handling both inside customers and the drive-through at the same time. She managed it with professionalism, but it would be great if the branch had more staff support during peak hours.
- KPKatharine PerkinJul 3, 20251.0Understaffed with employees not knowing how to handle that professionally. It's not a great business practice to make your customers feel like burdens.
- DKDaniel khanJan 4, 20251.0Worst customer service. Took my mom there for her address update, they treated her poorly and we ended up closing our account there and moved to another bank. Turned out that her account was still open and we went to another branch and they told us that we should call customer service as this branch has other customers to attend to…. No wonder Truist is losing business. We had to reach out to customer service center and after holding and waiting for one hour on the call she was finally told that her account got closed. Don’t do business with them at all.
- DSDonald ScarrAug 18, 20241.0I went to the Truist Bank and waited to be seen since the teller said that I would have to wait until the manager could help me. The manager finished with the customer she was working with and as I stood up to go see her, a couple came in and walked over and she told them to sit down and she would help them. After another 10 - 15 minutes, the other person in management arrived late and she apologized for not being there when the Bank opened 45 minutes ago. Terrible service and inconsiderate staff. Looking for a new bank to move my business to where I can be treated with courtesy.
- TBTaleh BayramovApr 6, 20181.0One of the worst bank in universe, worst customer service, stuff -the agent(woman) couldn’t help me on the phone and shutted the phone to my face, stay away from this stupid bank
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Fairfax?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I open a new account online at Truist?
Yes, you can open a new account online at Truist. If you open online, you'll receive your debit card and checks by mail, or you can visit a branch to get a temporary debit card immediately.
What services does Truist offer?
Truist offers services including Deposit Transactions, Credit Cards, Business Loans, Mortgage Loans, Insurance Services, Investment Services, Treasury and Trust Services, International and Retail Wire Transfers, Leasing Services, Cash Management, and Foreign Currency Exchange.
How do I activate my debit card with Truist?
You can activate your Truist debit card online to start making digital purchases and in-person payments using your checking account.
What are the business hours at Truist in Fairfax?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Are there nearby banking services to Truist in Fairfax?
Yes, there is another Truist bank nearby that offers banking and credit union services, providing additional options for your banking needs in Fairfax.
Where can I grab food or a coffee near Truist Fairfax?
You can visit Chutzpah Deli for sandwiches and breakfast, or stop by Starbucks for coffee before or after your visit to Truist.
What nearby places can help with mailing and shipping near Truist?
Parcel Plus Mail Center and UPS Authorized Shipping Outlet offer mailing and shipping services close to Truist, making it convenient to handle your postal needs in the same area.
What personal care services are close to Truist in Fairfax?
Nearby personal care options include Hair Cuttery, Victor Hair Design, Studio Hair, Hair Studio & Spa, Nail Palace, and Palm Beach Tan, ideal for appointments around your banking visit.
Does Truist offer options for small business banking and loans?
Yes, Truist provides small business banking services and business loans, helping businesses with financial management and growth opportunities.