Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
18 reviews
5 stars
6
4 stars
1
3 stars0
2 stars
2
1 star
9
- RMRobyn McElroyJul 10, 20251.0They don't honor appointments, and you have to wait up to 30 minutes when other customers walk in and are immediately helped. I would not come here unless I had to. It's fun to watch the tellers do nothing and make people wait in line (they are busy doing a transaction).
- HHHector HerreraJan 6, 20255.0I always go to my nearest truist bank in Main Street. However I was around the area and went to this truist location in Burke. I first want to say that the customer service is amazing. The one that assisted me is the nicest person ever. I asked for her name (Emma). If you ever go to this bank ask for Emma you’ll have a wonderful time. I also saw that she does a lot for this bank and I can tell she really works hard and gives it her best. She definitely deserves a raise or even a promotion. This bank manager should be very thankful for her.
- CHc hMay 4, 20241.0There’s 14 people in line with only two staff working it’s awful
- PHPhillip HuynhNov 3, 20231.0Very rude staff. Provided Customer wrong amount of deposit and being rude.
- FFFelix FSep 16, 20231.0Awful location. Rude teller - wasted our time. Couldn’t wire. Couldn’t provide temporary checks. I don’t know why I bank here. Tried another location, no issues.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours at Truist in Fairfax, VA?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at this Truist branch?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Which languages are supported at Truist in Fairfax?
This Truist branch supports services in English and Spanish.
What types of accounts can I open at Truist and how can I open them?
You can open checking and savings accounts. Checking accounts are for daily transactions, while savings accounts are meant for saving money towards goals. Accounts can be opened online, by phone, or in-branch, with certificates of deposit only available at branches.
How do I activate my Truist debit card?
You need to activate your debit card online before using it for digital purchases and in-person payments.
What services does Truist offer to business clients?
Truist provides business loans, commercial banking, treasury services, cash management by appointment, and leasing services by appointment, among others.
What nearby places can I visit after banking at Truist Fairfax branch?
Nearby, you can visit Twinbrooke Shopping Center for shopping and concerts, grab ice cream at Baskin-Robbins, or enjoy a coffee at Starbucks.
Are there convenient places to pick up mail or send packages near Truist Fairfax?
Yes, the USPS facility is located nearby, providing shipping and post office services for your convenience.
Where can I find ATM or money transfer services near Truist?
You can find M&T Bank ATM, LibertyX Bitcoin ATM, Western Union for money transfer services, and Coinme near the Truist branch.
What are some nearby health and fitness options around Truist Fairfax?
Anytime Fitness gym and Hands-on Health chiropractic services are located nearby for your wellness and fitness needs.