Truist

2.5
20 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
9401 ROUTE 29, FAIRFAX, VA
22031, United States

Hours

Reviews

2.5
20 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
2
1 star
11
  • DN
    Dean Nezam
    Jan 5, 2026
    1.0
    1 teller trying to help four people while the two other employees are just sitting behind the desk doing nothing. Shouldn’t have to wait 25 minutes for a simple deposit
  • MM
    Mike MT10
    Oct 16, 2025
    1.0
    Very shady branch. They were playing games with me at the window and then we're very hesitant to give my ID money and ATM card back to me.
  • CS
    Customer Service
    Sep 10, 2025
    5.0
    Apparna, is very awesome thank you for all your help. She is definitely a dedicated person for her career!
  • AH
    Al Honarvar
    Sep 7, 2023
    1.0
    Awful branch !!! Lazy staff who can’t wait to get out. They closed the bank 5 minutes prior to 5 pm. I showed the watch, clock and phone and the lazy lady wouldn’t care, or even stay till 5. What a banking service. Time to look for another bank who cares and at least stay for the hours they claim are open. 👎🏼👎🏼👎🏼👎🏼
  • FZ
    fahim zamani
    Apr 27, 2023
    5.0
    Tellers are great at this location

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.