Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.6
14 reviews
5 stars
9
4 stars0
3 stars0
2 stars
1
1 star
4
- HBHewman BeanieApr 28, 20231.0This is not a reflection on the branch, but a HUGE complaint about the parent company. The customer service over the phone is ATROCIOUS. I have had 3 separate occasions of fraudulent transactions since it’s become Truist. Every time I call I have to give all my personal information to at least two different people who mangle the English language. I’ve spent hours on the phone in the last year trying to get my money right. I am absolutely insulted with the way I am treated as a customer.
- LLLisa LloydJul 27, 20201.0Worst customer service that I have ever seen
- RERegina EppardJun 29, 20175.0All of the tellers at this BB&T branch are very helpful and knowledgeable.
- SSSpadeJan 9, 20175.0BEST BANK EVER!!!😊
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Dillwyn?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What services does Truist bank in Dillwyn offer?
Truist offers deposit transactions, retail and business loans, credit cards, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, international and retail wire services, leasing services by appointment, cash management by appointment, and foreign currency exchange.
How can I open a new account at Truist?
You can open a new account online, at a branch during business hours to get a temporary debit card immediately, or by phone at 844-4TRUIST (844-487-8487) Monday through Friday 8 AM to 8 PM and Saturday 8 AM to 5 PM.
What are the benefits of checking and savings accounts at Truist?
Checking accounts are for daily transactions like using a debit card, sending money digitally, or depositing cash and checks. Savings accounts are for saving money toward goals or emergencies, with limited withdrawals.
How can I activate my Truist debit card?
You can activate your debit card online to make digital and in-person payments using your checking account funds.
What are Truist's branch hours in Dillwyn?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
Are there any ATMs near Truist in Dillwyn?
Yes, there is a BB&T ATM nearby where you can perform basic banking transactions outside of branch hours.
What local dining options can I visit near Truist in Dillwyn?
You can enjoy Italian food at Pino's Italiano & Grill, Mexican cuisine at Rodeos Mexican Grill or Mexican TexMex Restaurant, or grab a quick meal at McDonald's, all located near Truist.
What automotive services are available near Truist in Dillwyn?
Nearby you'll find Moss Motor Company for car dealership services, Dillwyn Autoworks and Lighthouse Truck and Auto for automotive repairs and parts.
What healthcare services are close to Truist in Dillwyn?
Buckingham Family Dentistry and Walter E Saxon Jr provide dental services, and Troublesome Creek Medicine offers medical care near the Truist branch.