Truist

1.5
64 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
125 COLLINS DR, DANVILLE, VA
24540, United States

Hours

Reviews

1.5
64 reviews
5 stars
5
4 stars
3
3 stars
0
2 stars
2
1 star
54
  • RS
    Rhonda Scearce
    Jan 5, 2026
    1.0
    Why does the teller inside have to be so rude! I tried to make a deposit for someone and she mumbled something about a check. I said it's not a check it's cash with a deposit slip. She stuck a paper in my face and said we dont take cash for other people's accounts if you aren't on it because of money laundering. Never stopped what she was already doing. Never looked me in the face just so rude like I was wasting her time. I'm glad I bank at Carter their customer service is100 times better than this place! It was the young short black girl at the counter.
  • ME
    Moe Edmonds
    Jan 2, 2026
    1.0
    To many games being played while they call themselves working , seems to catch attitudes When someone comes in to cash a check at A BANK…. Wouldn’t recommend this branch to my dog
  • BW
    barry wingfield
    Nov 14, 2025
    1.0
    BEWARE BUSINESS OWNERS! If someone with a checking account with this bank writes you a personal check for anything, they will not verify funds for you for security reasons ( even though you have their check in your hand with a routing number and account number). Which I'm not a criminal but I would assume if I were, I could do more harm with that info in my hand, than them verifying if the amount of the check is good. Where is the common sense here?
  • LA
    Lisa Allmond
    Nov 3, 2025
    1.0
    The worst customer service today. Teller was extremely rude and I was told very crappy that "you do NOT need to be trying to do this at the first of the month" ummmm I'll do my banking when I choose, not when you tell me I should...also I witnessed branch manager snap at an elderly man while I was waiting in the line literally to the lobby door. I so hope people pull their business from Truist. They suck ever since they became Truist instead of BB&T
  • FB
    Faye Sutton Barton
    Oct 30, 2025
    1.0
    I have never had a good experience with drive thru! Takes over 15 min @ least per car. I was there today 30 min. I put my deposit thru but cars coming thru beside me after mibe was already there. 3 cars went by before mine. If it wasn’t my employer I would never go there for anything.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.