Truist

1.5
62 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
125 COLLINS DR, DANVILLE, VA
24540, United States

Hours

Reviews

1.5
62 reviews
5 stars
5
4 stars
3
3 stars
0
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2
1 star
52
  • BW
    barry wingfield
    Nov 14, 2025
    1.0
    BEWARE BUSINESS OWNERS! If someone with a checking account with this bank writes you a personal check for anything, they will not verify funds for you for security reasons ( even though you have their check in your hand with a routing number and account number). Which I'm not a criminal but I would assume if I were, I could do more harm with that info in my hand, than them verifying if the amount of the check is good. Where is the common sense here?
  • LA
    Lisa Allmond
    Nov 3, 2025
    1.0
    The worst customer service today. Teller was extremely rude and I was told very crappy that "you do NOT need to be trying to do this at the first of the month" ummmm I'll do my banking when I choose, not when you tell me I should...also I witnessed branch manager snap at an elderly man while I was waiting in the line literally to the lobby door. I so hope people pull their business from Truist. They suck ever since they became Truist instead of BB&T
  • FB
    Faye Sutton Barton
    Oct 30, 2025
    1.0
    I have never had a good experience with drive thru! Takes over 15 min @ least per car. I was there today 30 min. I put my deposit thru but cars coming thru beside me after mibe was already there. 3 cars went by before mine. If it wasn’t my employer I would never go there for anything.
  • JP
    Janice Pearson
    Sep 26, 2025
    1.0
    Only one branch in Danville with 1 yes I said 1 person working the counter on a Friday,with a line to the door. Condescending attitudes are abundant 😞 I plan to move my accounts asap. I started banking with the original First Virginia Bank South 45 years ago. Matters none.
  • AA
    Abdul
    Mar 23, 2021
    1.0
    Terrible and very disappointing staff and management. Yes management!! For any issues we are to go to local bank to take care of issues. Instead they tel us to call customer service. I have been with BBT over 17 years, we have business account. Today we went to deposit money they told us your account has been closed. I asked why? They don’t know, the management response is, they have decided to close your account. And what are you all highly paid people in management doing if you can answer my question or fix the issue with my account…. Pathetic, unqualified and poor management at the bank. Yes!!! Name of my business is G&M mini Market. I called bank they don’t know anything I called 1-800 number they can’t do anything. Manager is not available they can only pass the message to manager. How pathetic and miserable management. Never going to the bank again.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.