First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
The people who answer the phones have no idea what they are talking about and give bad information.
CK
Chris Kesler
Sep 14, 2017
1.0
Customer service was terrible. Continuos passing of responsobility from the branch, to the call center and then back to the branch again. Neither the branch or call could ever offer a resolution in the end.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 65 Kingston Drive, Daleville?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through banking services at this location?
Yes, the drive-through is available Monday through Friday from 9:00 AM to 5:00 PM, and is closed on weekends.
Is First Citizens Bank open on holidays?
The bank is closed on observed holidays including November 11, November 27, December 25, and January 1.
What banking products does First Citizens Bank provide at the Daleville branch?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
What specialized services are available at First Citizens Bank in Daleville?
Services include mortgage banking, investment advising, commercial lending, medical business specialization, business lending, leasing, and insurance services.
Where can I find an ATM nearby the First Citizens Bank at 65 Kingston Drive?
A First Citizens Bank ATM is located nearby, providing easy access to cash and basic banking services.
What dining options are near First Citizens Bank in Daleville?
Nearby you can find Wendy's for fast food, Bojangles' for chicken, and Three Li'l Pigs Barbeque for American-style barbecue meals.
Are there any health services near the First Citizens Bank in Daleville?
Yes, there are several health providers nearby, including Pet Health Clinic for veterinary services and multiple doctors such as Karen K. Terry, DO and Greg L. Potter, DO.
Can I book an appointment with First Citizens Bank at this location?
Yes, you can schedule an appointment via their online reservation system at https://outlook.office365.com/owa/calendar/BotetourtCommons@firstcitizens.com/bookings/
What is the contact information for First Citizens Bank at 65 Kingston Drive?
You can reach them by phone at +1 540-966-2702 or fax at +1 984-867-3261.