Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.6
20 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars0
1 star
6
- AWAaron WatsonOct 21, 20241.0Nice customer service but they just charged me a large fee to cash a check that THEY sent. The other branch in Martinsville does not do this.
- GTGrey TilleyMay 15, 20235.0Walked in to a very well kept branch. All employees were friendly and professional. I visited this branch to open an account and had other financial questions as well. All questions were answered by a very knowledgeable employee. I set up several accounts during my visit and felt pretty good about them all. Very polite and respectful individuals here. Easy to understand and answered all my questions quickly and accurately.
- PSPrincess SugarAug 2, 20221.0I am filing a report on two workers the manager is so disrespectful if she does not respect anyone their who is a customer her attitude and being rude needs to stop by the time I’m done she will not have a job and lying to a customer as a teller is wrong and trying to get a customer to commit fraud really i how the teller lets her manager know how she tried to trick a young girl into doing something illegal that bank needs shut down and have new management and new tellers because the amount of disrespect I will make sure if it’s the last thing I do that they get fired for their misconduct and behavior
- LTLeon TurnerJun 21, 20185.0Quick, efficient,and very nice!
- RKRachael KreulDec 6, 20175.0Nice
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's drive-through hours during weekdays?
Truist's drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What banking products does Truist offer?
Truist offers a variety of products including Checking, Commercial accounts, Credit Cards, Loans, Mortgage, Online & Mobile banking, Personal Savings, Small Business Banking, and Wealth Management.
How can I open a new account at Truist?
You can open a new account online, by phone, or by visiting a branch. Online applications take a few days for debit cards and checks to arrive. At the branch, you can receive a temporary debit card right away. Phone support is available Monday to Friday from 8 AM to 8 PM, and Saturday from 8 AM to 5 PM.
How do I activate my Truist debit card?
Activate your Truist debit card online to enable digital and in-person payments using funds from your checking account.
Is Truist open on weekends?
No, Truist is closed on Saturdays and Sundays.
Where is Truist located in Collinsville, VA?
Truist is located at 2680 Virginia Ave, Collinsville, VA 24078, USA.
What are the main banking services provided by Truist at this branch?
This Truist branch offers services like deposit transactions, direct retail loans, credit cards, business loans, mortgage loans, insurance, investment and treasury services, trust by appointment, international and retail wire transfers, leasing and cash management by appointment, and foreign currency exchange.
Are there any nearby dining options close to Truist in Collinsville?
Yes, nearby dining options include Burger King, Subway, Manny's Seafood, and The Pacific Bay Steak and Seafood Restaurant, perfect for grabbing a meal before or after your visit to Truist.
What automotive services are available near Truist?
Close to Truist, you can find automotive services such as Xpress Lube of Collinsville, Butch's Transmissions, and XPress Lube for oil changes and repairs.
How can nearby businesses like BB&T and BB&T ATM help Truist customers?
Customers can use the nearby BB&T and BB&T ATM as additional banking options or for convenient cash access when visiting Truist or the surrounding area.