Truist

3.3
18 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5700 UNION MILL RD, CLIFTON, VA
20124, United States

Hours

Reviews

3.3
18 reviews
5 stars
9
4 stars
1
3 stars
1
2 stars
1
1 star
6
  • JC
    Jose Campos
    5 days ago
    5.0
    I have a equity line of credit that the staff at the bank helped me obtain seamless. Recently I had a mistake selecting principal only payment on the line of credit that I had made. I went to bank to have it change to a normal payment. Nadia the bank leader immediately went to work with good attitude to fix my mistake. A few days later later Nadia took the time to call me to let me know the mistake had been corrected and processed without a penalty to pay. That’s what I call customer service.
  • TK
    Tears of the Kingdom!
    Aug 11, 2025
    1.0
    Took 35 minutes and 3 people for something that should have taken 2 minutes. Nice enough people but need to learn.
  • FS
    Fayza Saad
    Nov 23, 2024
    5.0
    I cannot say enough great things about Shaun Salama Rodrillo at Truist Bank! He is truly a standout professional who goes above and beyond to ensure every customer leaves feeling valued and cared for. His warm demeanor, attentive listening skills, and genuine enthusiasm for helping customers make every visit to the bank a pleasant experience. Truist Bank is lucky to have someone like Shaun on their team. He not only represents the bank with excellence but also creates an atmosphere of trust and reliability. If you ever visit Truist, make sure to ask for Shaun—you won’t be disappointed!
  • AK
    Anya Korolyov
    Oct 13, 2023
    5.0
    I've always had a pleasant experience at this bank. The tellers are helpful and the wait times typically aren't too bad if you have to talk to the loan department as a walk in. I never had an issue here.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.