Business Details
About
BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
First Citizens Bank
250 Peppers Ferry Road NE, Christiansburg, VA
24073, United States
Hours
Reviews
3.3
11 reviews
5 stars
6
4 stars0
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2 stars
1
1 star
4
- DHDrea HSep 11, 20255.0Demetry and Jade at First Citizens Bank consistently provide outstanding customer service with warmth, professionalism, and efficiency. Every visit feels welcoming thanks to their friendly demeanor and genuine care for customers' needs. They go above and beyond to ensure each transaction is smooth and stress-free. Their dedication and positive attitude make banking a truly pleasant experience.
- NRNikkie ReeseFeb 12, 20251.0Horrible customer service after having been with this bank for 16 years now having to change banks because of the terrible customer service.
- KBKelly BishopJun 29, 20221.0Never seen a bank that charges eight dollars to cash a check from one of their accounts really?
- JMJennifer MillerJun 29, 20185.0Very helpful
- SHSunshine HulaJul 1, 20175.0Very friendly and helpful people.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank at 250 Peppers Ferry Road NE?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through banking services?
Yes, the bank offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM.
Is First Citizens Bank open on major U.S. holidays?
The bank is closed on several major holidays including November 11, November 27, December 25, and January 1.
What types of banking products does First Citizens Bank provide?
They offer checking and savings accounts, personal and business lending, home equity, credit cards, online/mobile services, merchant services, and business credit cards.
What specialized financial services are available at this First Citizens Bank location?
Services include mortgage banking, investment advising, commercial and business lending, medical business specialization, leasing, and insurance.
How can customers make an appointment with First Citizens Bank at this location?
Customers can book appointments online using their reservation URL: https://outlook.office365.com/owa/calendar/Christiansburg@firstcitizens.com/bookings/
What is the contact phone number for First Citizens Bank at 250 Peppers Ferry Road NE?
The main phone number is +1 540-381-7840, and the fax number is +1 984-867-3275.
What nearby restaurants can customers visit before or after banking at First Citizens Bank in Christiansburg?
Customers can enjoy meals at Subway, Gigi's Cupcakes, El Gran Rodeo, KFC, Outback Steakhouse, O'Charley's Restaurant & Bar, Mission BBQ, Chicken Salad Chick, and Chipotle Mexican Grill, all located near the bank.
Are there other financial institutions near First Citizens Bank for additional banking options?
Yes, nearby financial institutions include First Bank & Trust Company and First Bank & Trust Co. - Blacksburg, which offer additional banking services.
What local services or shops can visitors find near First Citizens Bank?
Visitors can access services like insurance at Metro Insurance Services and Nationwide Mutual Insurance Company, hair care at Ultimate Touch Salon Co., mobile phone services at UScellular and uBreakiFix, as well as shopping at Mattress Warehouse, Goodwill Store and Donation Center, LL Flooring, and Grand Home Furnishings.