First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
THIS BANK IS THE WORSE. If I could give it 0 stars I would. Canceled my account due to online gambling. Fanduel been active for years and now a branch I rarely go to cancel my account and even gave me a questionnaire couple months back and said nothing I was doing with my account was wrong. Came inside once I got the letter and acted as if everything was fine with the account now today I get this excuse? This bank is horrible… Keep your money safe elsewhere.
AL
Adrian LaSha
Aug 16, 2021
1.0
Extremely slow and they aren’t even busy! This is the new location but the old location was a LOT faster. Why would a new location slow down their processes? I don’t know..
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 6551 Centralia Road?
First Citizens Bank at 6551 Centralia Road is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.
Does First Citizens Bank offer drive-through banking services, and what are the drive-through hours?
Yes, First Citizens Bank offers drive-through services from Monday to Friday, 9:00 AM to 5:00 PM. The drive-through is closed on Saturdays and Sundays.
Is First Citizens Bank open on public holidays?
First Citizens Bank is closed on the following holidays: November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
Where is First Citizens Bank located?
First Citizens Bank is located at 6551 Centralia Road, Chesterfield, VA 23832, USA.
How can I contact First Citizens Bank by phone or fax?
You can reach First Citizens Bank at +1 804-414-0208 by phone, and by fax at +1 984-867-3396.
Can I book an appointment online with First Citizens Bank at the Chesterfield location?
Yes, you can book appointments online via their reservation URL: https://outlook.office365.com/owa/calendar/Chesterfield@firstcitizens.com/bookings/
What services does First Citizens Bank provide?
First Citizens Bank offers general banking services, commercial lending and leasing, innovation banking for businesses, personalized wealth management, and a nationwide direct bank.
What nearby restaurants can I visit before or after my visit to First Citizens Bank?
Nearby dining options include Taco Bell, KFC, Brew Craft Bar & Kitchen, McDonald's, Wasabi Sushi & Hibachi, Subway, El Caporal Mexican Restaurant, and Swagat Indian Cuisine, offering a variety of fast food, American, Japanese, Mexican, and Indian cuisine.
Are there any nearby shopping or personal care services near First Citizens Bank?
Yes, Chesterfield Meadows Shopping Center, CVS Pharmacy, Pueblo Viejo clothing store, Nail Mystique beauty salon, Alicia's Salon and Day Spa, and Phoenix Hair Studio are all nearby for shopping and personal care needs.
What can I visit nearby for entertainment or special occasions near First Citizens Bank?
Nearby, you can visit the Chesterfield Music Institute for music education and concerts, A Little Wedding Garden for events and weddings, or enjoy a drink at Winston's Humidor or Brew Craft Bar & Kitchen.