Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.0
52 reviews
5 stars
11
4 stars0
3 stars
2
2 stars
5
1 star
34
- SFStacey FerronNov 12, 20255.0Not crazy about costumer service unless I see Tina! Shout out to a wonderful employee of truist bank in Chester. She is sweet, kind and loves helping folks out! She is appreciated by this customer!!!! Thank you Tina!
- MRMichael RobertsAug 9, 20251.0Would not brake $100 bill . Your a bank .
- TCTara CrippenJul 28, 20251.0Absolutly ridiculous that "commercial" deposits have to be brought inside when there is no change and its 1 small deposit. Then they make you stand there for 45 minutes in a line while 2/3 tellers stare at you and not help customers. 10/10 would NOT recommend.
- LBLuke BurdenJul 21, 20251.0No one available to do wire transfers.
- YVYolissa VasquezJul 18, 20251.0pretend you’re not there for a long time then give the most passive aggressive service, made me basically yell my business because she “couldn’t hear and understand me”
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Chester, VA?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services does Truist offer at its Chester, VA location?
Truist offers deposit transactions, retail and business loans, credit cards, mortgage loans, insurance and investment services, business banking, cash management, foreign currency exchange, and trust services by appointment.
How can I open an account at Truist?
You can open an account online, by visiting a branch during business hours, or by phone. Online applications require waiting a few days for your debit card and checks to arrive. Visiting a branch allows you to get a temporary debit card immediately. For phone assistance, call 844-4TRUIST.
Does Truist offer a mobile banking app?
Yes, Truist offers mobile apps available on both Android and iOS platforms to facilitate online and digital banking.
What are Truist's main banking products?
Truist offers checking accounts, commercial banking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
How do I activate my Truist debit card?
You can activate your debit card online, giving you the freedom to make digital and in-person purchases using your checking account saldo.
Are there driving directions or nearby landmarks to help find Truist in Chester, VA?
Truist is located at 12840 Route 1 in Chester, VA, near several landmarks such as Hibachi Ichiban, Taco Bell, and T.J. Maxx & HomeGoods which can help visitors find the branch.
What nearby dining options are available around Truist?
Nearby dining includes Hibachi Ichiban (Asian fusion), Taco Bell (Mexican fast food), Raising Cane's (Southern American fast food), and Tropical Smoothie Cafe (American), all convenient for grabbing a meal before or after your visit to Truist.
Are there any nearby retail stores around Truist in Chester?
Yes, nearby retail options include T.J. Maxx & HomeGoods, PetSmart, Ulta Beauty, Kmart, Ross Dress for Less, Payless ShoeSource, and Mattress Warehouse, ideal for shopping errands around your banking visit.
Is there an ATM or money transfer service close to Truist?
Yes, there is a Truist ATM on site, and other nearby services include Western Union for money transfers and Coinme ATM services, making it convenient for cash access and transfers.