Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.9
59 reviews
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3
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1 star
41
- BTBrian TulipJan 3, 20261.0I believe the only way you can fix this branch is to physically change the doors and tear it down worst bank ever with the worst associates ever
- AJAdam jonesJan 3, 20261.0This is absolutely the worst bank that I ever been to. Linda is one of the rudest people, and doesn’t deserve to have a job. The majority of the people work there are rude, slow and ignorant Almost every time I go in there, they have a terrible attitude this morning. One guest had to cuss the lady out because she was so incompetent. I believe the other lady’s name is Elise and she is just as bad as Linda she’s also the one that got cursed out this morning. The Manager came over could’ve cared less.
- RSRay SDec 22, 20251.0I’ve been dealing with this Bank Branch for just a little over 6 months because of work. Every time I’ve come in, in various times, at least 3-4 times a week, I’ve waited at least 45 mins to be seen by a teller. They are ALWAYS short staffed. Most of the time you’ll see one associate helping customer inside and one helping the customer in the drive through. I’m not sure who’s running this branch but something has to change. You had all this time to hire people. It is the 22nd of December and I heard that someone is now conducting an interview. This is insanity. There’s a reason why this bank branch has 2 stars. The associates are friendly and helpful but the way it’s manage is horrendous.
- PAPaul ADec 11, 20251.0This bank is terrible! Its a 15 to 20 minute wait every single time inside....last time i went in there were 2 employees decorating a xmas tree while 1 teller was helping 6 people waiting in line!!! Unbelievable
- AAAdam ADec 5, 20251.0Slow slow slow slow if you dont have at least an hour to cash or deposit a check dont go their
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through at Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM.
Is Truist open on Sundays?
No, Truist is closed on Sundays.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). CDs can only be opened at a branch.
How do I activate my Truist debit card?
Activate your Truist debit card online to start making digital purchases and in-person payments using the funds in your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts for saving toward goals or emergencies.
What are the main services offered by Truist?
Truist provides services including deposit transactions, credit cards, business and personal loans, mortgage loans, investment and wealth management, insurance, and treasury services.
Where is Truist located?
Truist is located at 825 Volvo Parkway, Chesapeake, VA 23320, United States.
What nearby healthcare options are available around Truist at 825 Volvo Parkway?
Nearby healthcare facilities include CHKD Pediatric Urgent Care, CHKD Urgent Care at Volvo Parkway, doctors like Catherine Costa, MD and Jemma Martires, MD, an Eye Care Center, and a Miracle-Ear Hearing Aid Center.
Are there places to eat near Truist on Volvo Parkway?
Yes, nearby dining options include El Loro Mexican Restaurant, McDonald's, Subway, Molly Ramen Poke Tea, and China Chef for Chinese cuisine.
What nearby transit and financial services are close to Truist?
Nearby financial services include PNC Bank, LibertyX Bitcoin ATM, and Western Union money transfer services, which can be convenient for managing your finances around Truist.