Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.0
52 reviews
5 stars
9
4 stars
2
3 stars
3
2 stars
3
1 star
35
- EWErin WhiteNov 10, 20251.0Absolutely terrible experience every time I come to cash a check. Ms.Gerrie is the only one who consistently steps in to assist but the Truist rep my company uses continues to have problems herself with just this one bank. Every other Truist we go use as a company has no problem cashing checks but Volvo parkway always says they can’t cash the check written on their own institutions check. I have to wait hours every other month for someone who assists then they realize they were doing something wrong and cash it. Multiple coworkers now are just requesting we stop utilizing Truist and switch to another institution that values their business clients and at the very least doesn’t have attitudes when trying to do business
- ZHZnae HunterSep 30, 20251.0Slowest Branch in this area. Only two workers.
- BJBrahim JarreySep 3, 20251.0This is the slowest bank I ever deal with .they need to hire more young people and active , If you going over there you expect to stay at least 45 minute to 60 minutes
- BJBobby Walters JrAug 30, 20251.0This particular Truist is sooooooo slow with everything transactions. They never have enough people working up front no mater how long the line is just like Dollar Tree lol. While you’re waiting in line you also hear the loud conversations of employees that are socializing about their personal lives. The only thing that you can think of is if you guys have so much time to chitchat why can’t you come up to the front and help with this long line? Sometimes you will hear the loud conversations of bankers, talking with customers about their personal business. I think they need to have an office where they can close the door so they can discuss such matters. I’ve been to many different Truist in the Hampton Roads area and they all seem to have the same issue. It’s so bad I’m contemplating getting a new bank and closing this account out. The only reason I have not done so is because I have to change so many things in my life in order to do so.
- JSJaime SmithAug 8, 20255.0Professional and courteous service.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through at Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM.
Is Truist open on Sundays?
No, Truist is closed on Sundays.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). CDs can only be opened at a branch.
How do I activate my Truist debit card?
Activate your Truist debit card online to start making digital purchases and in-person payments using the funds in your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts for saving toward goals or emergencies.
What are the main services offered by Truist?
Truist provides services including deposit transactions, credit cards, business and personal loans, mortgage loans, investment and wealth management, insurance, and treasury services.
Where is Truist located?
Truist is located at 825 Volvo Parkway, Chesapeake, VA 23320, United States.
What nearby healthcare options are available around Truist at 825 Volvo Parkway?
Nearby healthcare facilities include CHKD Pediatric Urgent Care, CHKD Urgent Care at Volvo Parkway, doctors like Catherine Costa, MD and Jemma Martires, MD, an Eye Care Center, and a Miracle-Ear Hearing Aid Center.
Are there places to eat near Truist on Volvo Parkway?
Yes, nearby dining options include El Loro Mexican Restaurant, McDonald's, Subway, Molly Ramen Poke Tea, and China Chef for Chinese cuisine.
What nearby transit and financial services are close to Truist?
Nearby financial services include PNC Bank, LibertyX Bitcoin ATM, and Western Union money transfer services, which can be convenient for managing your finances around Truist.