TowneBank

4.9
229 reviews

About

Bank
TowneBank opened in 1999 and is now one of the largest banks headquartered in Virginia. Founded in Hampton Roads, locations now stretch from the coast to Richmond and central Virginia, and in North Carolina from the Outer Banks to Charlotte. Our bankers can help you with both business and personal banking services. Along with our talented and experienced bankers, the Towne family of services includes mortgage, insurance and investment specialists who can help you with all of your financial needs. Throughout our growth, we have never lost sight of our roots: local decision-making, community leadership, volunteerism, philanthropy and a culture of caring.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

TowneBank
137 Mt. Pleasant Road, Chesapeake, VA
23322, United States

Hours

Reviews

4.2
9 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
1
1 star
1
  • VR
    Val Milan, Realtor
    Mar 6, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Exceptional Service at TowneBank – Great Bridge, Chesapeake! TowneBank at Great Bridge, Chesapeake truly stands out for its professionalism, efficiency, and welcoming atmosphere. • Friendly & Attentive Staff – Every interaction was pleasant, with team members who genuinely care about their customers. They take the time to provide personalized service and make banking feel effortless. • A Special Experience for My Daughter – I brought my daughter to open her first debit card, and the staff made her feel so special! They took the time to explain everything to her, making it a memorable and exciting milestone. • Quick & Efficient Transactions – Whether depositing, withdrawing, or handling more complex banking needs, the service was fast and hassle-free. No long waits, just smooth operations. • Beautiful & Well-Maintained Facility – The branch is clean, modern, and inviting, making each visit a comfortable experience. • A True Community Bank Feel – Unlike big banks, TowneBank delivers a personal touch, making customers feel valued and appreciated. Highly recommend this Great Bridge location for anyone looking for top-notch banking services with a hometown feel!
  • MC
    Mark Coradi
    Apr 27, 2020
    5.0
    Customer Service is unmatched !!! Sheree Best and all the staff helped with the small business PPP loan. Made it so easy , communicated and gave updates throughout the entire process. If you are looking for bankers who become a part of your team, then look no further.
  • AW
    Amber Wright
    Oct 27, 2019
    5.0
    I love this bank! The staff are like family and always helpful and friendly. The customers greet the bankers by name because they have been there so long. I recommend towne bank to everyone.
  • BE
    Brandy Edwards
    Jun 12, 2019
    1.0
    RUDE! RUDE! RUDE! I fill out most of my husbands checks and he signs them. Which is something we have done for over 11years mind you, I love him he’s a bit lazy about going to the bank, this time however when I’m fresh out of major surgery and am forced to dress in loose clothing as to not pull my stitches they treat me like I am a scamming fraud trying to pass off a check he didn’t write! Now they called and verified it WAS legitimate but not before they treated me like I was some kind of Criminal. Again mind you 11 years of this should have enough checks visible on their computers to prove not only his hand writing but mine as well!!!!!!! And Tonya the teller in particular was laughing at my distress over the whole situation which is just heart breaking considering my husbands Grandfather was one a Board member of the bank. To be treated so poorly and laughed at was just so infuriating and demeaning, I would never have thought TowneBank would sink so low. Truly saddening.

Frequently Asked Questions About TowneBank

When do funds become available after I deposit them at the ATM?

Please view our cut-off times for all types of deposits on our website - www.townebank.com/member-support/deposit-cut-off-times

Is TowneBank open on Saturday?

TowneBank does not have Saturday hours, but you can accomplish many bank transactions through online banking and our mobile apps, and at our ATMs.