Truist

1.7
7 reviews
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Business Details

148 TIGHTSQUEEZE RD, CHATHAM, VA
24531, United States
(434) 432-0202
http://www.truist.com/locations
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About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
148 TIGHTSQUEEZE RD, CHATHAM, VA
24531, United States

Hours

Reviews

1.7
7 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
1
1 star
5
  • DS
    Daniel Shelton
    Jan 15, 2025
    1.0
    Only bank branch I've ever seen that closes at 4pm
  • SM
    SaTaja Morrison
    Dec 10, 2024
    1.0
    Worst bank ever. RUN FAST AWAY
  • AR
    Amber Reynolds
    Aug 30, 2022
    2.0
    Recently, I have had the WORST experience with 2 of the bankers here. I had a charge that I wanted to dispute, the lady did not ask me the amount or anything, just clicking away, then I find out later that day, she disputed the wrong charge. So I called and tried to get it corrected. I got SENT to voicemail on the second ring. I called again and a different woman answered rudely and put me on hold. After 10 minutes of being on hold, she picked up and asked what I needed. I explained the situation and she put me on hold, again, and then told me she would have to call the fraud department but she wouldn’t be able to do it anytime soon that day because she was too busy. I could not follow up the next few days due to being at work, so I found out yesterday she did not take care of it and I had to do it myself with the fraud department. The fraud department was so generous and worked well with me. I want to get ahold of the branch manager to talk about how 2 out of the 3 employees are rude and unhelpful to their clients. Now that I had to take care of it, my card is canceled and I have no way of making purchases thanks to the first bank teller for not being thorough with her documentation of my dispute. Its wrongful to tell someone you’ll take care of it and never do.
  • OO
    otworide
    Jul 13, 2022
    1.0
    Truist Tightsqueeze Va branch is the worst bank I have ever encountered in my 50 years of banking. Rude employees. Last encounter with this branch makes we want to go ahead and switch banks. This bank branch should be closed.
  • C2
    carter's 2
    Jan 12, 2021
    1.0
    Worst service on tightsqueese branch don't waste time
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.