First Citizens Bank

1.0
1 review

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
13720 US Hwy 29, Chatham, VA
24531, United States

Hours

Reviews

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  • BN
    Brian Nicholson
    Dec 5, 2023
    1.0
    Came to their branch, was denied service and access to my own money. I am representative payee with a few folks and went to withdrawal spending money for them. We approached and told them we would like to make a few different transactions, some for my friend and some for me. They disappeared and told me it would be a minute. Then returned saying because of theft and fraud they cant help me and would I mind going to another branch. Well, I expected some respect at the bank ive been using for years. This is the second time while in Chatham I've been profiled and scrutinized. No other places have been so poor to me. Theres no reason for it, we keep a lot of money in their bank and to be treated this way is unbelievable. I've had 1 speeding ticket in my life, being treated like a lowly criminal is beyond jacked up. It was also mentioned that my friend not being able to sign his name is a red flag. Let me make something abundantly clear, the ability to sign your name isn't anything to do with access of your money. If this woman had any sense, she would've seen he had a representative payee and asked if it was me. But I never got that far. I was told to bank elsewhere. First Citizens needs to get their Chatham branches in order.

Frequently Asked Questions About First Citizens Bank

What are the regular operating hours of First Citizens Bank in Chatham?

First Citizens Bank in Chatham is open from 9:00 AM to 5:00 PM, Monday through Friday, and closed on weekends.

Is the drive-through at First Citizens Bank in Chatham available on weekends?

No, the drive-through service is open from 9:00 AM to 5:00 PM Monday to Friday and is closed on Saturdays and Sundays.