Truist

1.8
37 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1425 SEMINOLE TRL, CHARLOTTESVILLE, VA
22901, United States

Hours

Reviews

1.8
37 reviews
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1 star
29
  • JA
    Jon Anderson
    Dec 12, 2025
    1.0
    Nobody returned my call after 2-3hours concerning a stop payment on Afhome check#16608 for 2000$on 12-15-2025
  • CE
    Christopher Emma
    Nov 2, 2025
    1.0
    It took me an hour and a gallon of gas to go to three different Truist ATMs on a Sunday all three in the busiest part of town just to deposit cash because one downtown doesn’t have an ATM, and another’s was broken. It shouldn’t be this hard to deposit cash at one of the largest banks in America. Amd they charge $12 a month to have checking and put up with this.
  • CS
    Catherine Samuel
    Oct 17, 2025
    5.0
    The employees at this Truist branch have been terrific. Specifically, I've been working with Jacob on a very complex financial situation related to my mom who has dementia and has made some serious financial blunders as a result. Jacob understands my mom's situation incredibly well and has been wonderful going through all the options with me about how I can help my mom with her financial management. When I call the branch with a question, he knows who I am, remembers my situation, and we can get straight to my questions without me having to explain the whole complicated story. It's easy to make appointments there, and you never feel rushed. They're there to help you, and you can tell that just being in the branch or calling on the phone. If you're caring for a senior who needs help with their finances, I would highly recommend a consult.
  • WP
    Who Flung poo
    Sep 29, 2025
    1.0
    When u sign up for account u don't receive a card to ur account
  • BB
    Buzman78
    Mar 6, 2021
    1.0
    This branch on 29N is the worst branch for BB&T. Slow and inconsiderate especially at the drive thru.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.