Truist

1.9
23 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
305 E JEFFERSON ST, CHARLOTTESVILLE, VA
22902, United States

Hours

Reviews

1.9
23 reviews
5 stars
4
4 stars
0
3 stars
1
2 stars
2
1 star
16
  • CE
    Christopher Emma
    Nov 2, 2025
    1.0
    L What bank doesn’t have an ATM for their customers to use especially in such a high traffic area like the downtown mall in Court Square area?! What a waste of time to drive all the way down there and plan with the bank doesn’t have an ATM and they don’t list it on their website
  • RM
    Robert McGrath
    Aug 28, 2025
    2.0
    Two stars because when a "banker" is there one can get needed service. But, turns out when I went there at about 2:45 pm (supposedly open until 5 pm) there was only one overworked teller who told me the "banker" had short hours so wasn't there. Why is this branch so short staffed?
  • BL
    Bob Lauer
    Aug 22, 2025
    1.0
    Now. I see why a bank has 2 stars. This deserves 1 star for senior management that under staffs branches. Feel bad for employees in places like this. Definitely stressed.
  • TP
    Teresa Palmer
    Aug 19, 2025
    1.0
    Gave me someone else's money and I.D.
  • PT
    P ToZ
    Mar 11, 2021
    5.0
    Karen is amazing so are all of the other people! They are all great and I have been using BB&T for over 10 years, at this location, AMAZING!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.