Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
11 reviews
5 stars
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1 star
7
- THThomas Hern6 days ago1.0This is the branch that finally convinced me to change banks, so I'm grateful I guess.
- CEChristopher EmmaNov 2, 20251.0Drove all the way to the Jefferson Street one and they don’t have an ATM then I drive over to the Emma Street one and their ATM doesn’t accept cash deposit. This is the worst town to have a Truist account. Both banks are in the busiest parts of town and neither one of them is worth anything. How do you go to two different banks and can’t deposit money with the largest bank in the country bank in Charlottesville they’re losing my business now.
- TRTonya RainesAug 11, 20235.0Susan Sampson from the Barracks Road Branch was absolutely AMAZING!!! Not only did she help me open my account BUT she also helped me set up my online banking and helped me set up my ZELLE and helped me send money from my account to my Son!!! I can't say enough great things about my experience there. I HIGHLY recommend Susan Sampson for all of your banking needs at Truist !!! PS. I should add that this all transpired at 5:00 p.m at the end of the day and she still was an absolute delight to work with!!!
- TATammie AyresJul 29, 20175.0Love this bank melissa very polite and professional
- CTChristopher TateJul 14, 20171.0They are more willing to work with you over the phone then in person. God for bid you loose your wallet and have no identification they won't even talk to you. Their a lazy group of individuals. Don't even use their atm it miss counts and then your screwed. Ivy road is better.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours of operation?
The Truist branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
When is the Truist drive-through service available?
The drive-through service hours match the branch hours: Monday to Thursday 9:00 AM to 5:00 PM, Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 12:00 PM; it is closed Sunday.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Online signups require waiting for your debit card by mail or a branch visit for a temporary card.
How do I activate my Truist debit card?
You can activate your debit card online to start making purchases and payments using your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts for saving money toward goals or emergencies.
What products and services does Truist provide?
Truist offers a range of products including checking, credit cards, loans, mortgages, online & mobile banking, personal savings, small business banking, and wealth management services.
Which languages are supported at the Truist branch?
The branch offers services in English and Spanish to cater to a diverse clientele.
Are there nearby ATMs for Truist customers?
Yes, there is a Truist ATM nearby, which is convenient for customers to perform withdrawals and deposits outside branch hours.
What nearby dining options are available around Truist at 1201 Emmet St N?
Near Truist, customers can enjoy a meal at CAVA, a Mediterranean restaurant, Arby's for fast food, or Chang Thai Cville for Thai cuisine, all within easy reach.
What shopping options are near the Truist branch?
Customers can visit nearby stores such as Anthropologie, J.McLaughlin, South Moon Under, and Kroger grocery store for clothing, boutique items, and groceries.