Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
18 reviews
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- TPTeresa PalmerAug 19, 20251.0Went to make change for my store, teller exclaimed that they was not going to open vault until tomorrow. Lol. Unprofessional at it's finest.
- CMCharlene MunfordJan 23, 20255.0I'm still fairly new to this bank, and my business is still in its infancy. However, I see a lot of potential here, especially with the help I've received. Jasmine has been instrumental in setting up my account and managing other enrollments. She's incredibly easy to talk to, makes you feel at ease, and explains everything clearly. She's truly one of the best bank service representatives I’ve ever encountered.
- CLCindy LewisJun 18, 20241.0Horrible . Made appointment for a special needs kids account at 10:30 am today . Lady called and told me she got the appointment . Show up and she isn’t coming in until noo. . Waitednn no over an hour and no one was able to help . Never ever again . Worst experience with a bank ever
- BHBrent HardingNov 3, 20221.0This bank is extremely mismanaged! I wouldn’t stay with them if I wasn’t so deeply rooted with bb&t before they merged with suntrust and became Truist. The regular level employees in the bank are great extremely hard working people it’s the lack of employees to service the large amount of customers that’s the problem. An upper level management employee told me 3 months ago that they had this problem under control and had lots of new help graduating from classes and there wouldn’t be no more long slow moving lines every time I come into the bank or use the drive up window. Unfortunately nothing has changed. If you are debating becoming a Truist customer I would look elsewhere unless you don’t mind spending anywhere from 15 minutes to an hour standing in line as you watch 2 tellers try there hardest to service 20 customers. Oh yea, I should probably mention that their ATMs are constantly breaking and out of service.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's regular banking hours?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the Truist drive-through service available?
The drive-through is open Monday through Thursday and Saturday from 9:00 AM to 5:00 PM, on Friday until 6:00 PM, and closed on Sunday.
How can I open a new account at Truist?
You can open a new account online, visit a Truist branch to open it in person, or call 844-4TRUIST during business hours for assistance.
What services does Truist offer?
Truist offers checking and savings accounts, credit cards, various types of loans, mortgage lending, wealth management, business banking, and investment services.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making purchases and payments.
Where is Truist located in Charlottesville?
Truist is located at 142 Hansen Rd, Albemarle, Charlottesville, VA 22911.
Are there nearby restaurants to Truist where I can dine before or after my visit?
Yes, nearby restaurants include Applebee's Grill + Bar, Tip Top Restaurant, Bojangles’ Famous Chicken 'n Biscuits, Domino's Pizza, Lelo's Pizza, and Kabuto Sushi & Teppanyaki for a variety of dining options.
Is there a car dealer near Truist for vehicle purchases or services?
Yes, car dealers nearby include CarMax, Free Bridge Auto Sales, and Everybody Rides for purchasing or servicing vehicles.
Can I find financial advising services near Truist?
Platt Financial, a nearby financial advising and service provider, is close to Truist for additional financial guidance.
Are there any community organizations near Truist that provide support and services?
Nearby community services include the Society of Quality Assurance, American Association for Cancer Education, SQA Learning Foundation, and the Virginia School Boards Association.